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Malware & Csrss.exe Problems

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1 reply to this topic

#1 warnickg


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Posted 01 April 2008 - 12:36 AM

Last Thursday my home computer was drastically affected by a malware virus and many things. This included disabling my task manager, redirecting web site searches to inappropriate locations, and many pop ads that look legitimate but appear to be virus related ads.

I was able to resolve most of the problems by running Spybot Search & Destroy and Ad-aware 2007. I also loaded a k-9 filter program that has been very good to keep unwanted sites from opening and preventing attempts from the spyware infiltration. I even have manually tried to remove known virus files from my registry.

I have run multiple symantec scans both in regular and safe mode and still continue to have problems with a very Slow computer, system alerts that indicated that my system has deteted viruses and the following ad (probably virus) that comes up every couple of minutes.

"Windows has detected an internet attact attempt... Somebody's trying to infect your PC with spyware or harmful viruses. Run full system scan now to protect your PC from internet attacks, hijacking attempts and spyware! Click here to downlad spyware remover for total protection."

I do not click on it and have used the task manager to determine the file connection by right clicking the mouse and selecting go to process. The file name is csrss.exe which I have read is a needed file, but I have also read that it is commonly a virus file as well.

How can I remove this and remove all viruses from my computer and improve its overall performance?

Your help would be greatly appreciated.

Edited by Orange Blossom, 01 April 2008 - 01:19 AM.
Moved to more appropriate forum. ~ OB

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#2 Orange Blossom

Orange Blossom

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Posted 01 April 2008 - 01:18 AM

Hello and welcome to BC :flowers: warnickg,

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/139433/csrssexe-problem-malware-virus/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after ten days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

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