I recently changed antivirus programs from my school supplied Symantec Antivirus, to Kaspersly Antivirus and this is when my problems began... I received the first of four BSODs with the reason of "Bad Pool Caller" i realize this is usually a driver issue or an issue caused by a buggy program, so i figured my copy of kasperksy was bad somehow, and i uninstalled and switched to the free version of Avast! and had it run a boot up scan. It found a virus called "CTX" so i put it in the quarantine (called the chest for some reason in this program.) I have not had a blue screen since i performed the boot scan, and here is the stop error code that same up with it:
0x000000c2 (0x00000007, 0x00000cd4, 0x00005728, 0x86df1bc0)
it gave an event id of "1001" as well. what could my problem be? Oh, last thing, i ran the panda active scan earlier and it did not find any virii, only some spy ware that i used spybot s&d to remove.
What should I do? would a hjt log be appropriate in helping to diagnose this issue?
on edit: sorry im a bit frazzled about this whole thing, I have windows XP on a intel 2.8Ghz CPU; 1GB of RAM, and OS is on a 40 GB Hdd. no external videos cards or audio cards are used. (i have a dell dimension 3000)
Edited by purple frog, 01 April 2008 - 12:33 AM.