Posted 31 March 2008 - 07:30 PM
One day, a friend came over and needed a computer. My room was a mess, so I picked it up and carried it downstairs. It worked fine for about three hours. Then I took it back upstairs and hooked it all up, probably less carefully than I should. It worked fine, until I moved my foot and accidentally kicked the power cord out of the back of the tower. I pluged it back in, and turned it on. It showed me the Windows loading screen, then told me that "\Windows\System32\config\system" was missing and that I should recover it. I put in the Windows XP disk and loaded it up. It gave me three options: reinstall Windows, repair, or exit. If I choose to reinstall, I get a message. It says something about a bad_pool_caller and gives me the following numbers:
"0x000000c2 (0x00000043, 0xc3A40000, 0x00000000, 0x00000000)"
I'm an ameture at this, but I looked up that long line of code and came up with no answers. Everywhere I go for the first problem (missing WINDOWS file) tells me to use the Repair option. I try that, and I get this DOS-like prompt. It tells me to select the thing needing repair, and only gives me my C drive. I select it, and get the bad_pool_caller messege.
My mom is getting sick and tired to me taking up her computer time, and we're walking on short bread here. Any chance that I can repair this without getting expensive parts and consultants involved?