Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Stop Error 0x0000f7 Problem


  • Please log in to reply
7 replies to this topic

#1 USMCWicked

USMCWicked

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:06:41 AM

Posted 31 March 2008 - 04:05 PM

Hi guys I came across this website and it seems that I might be able to get help on this problem, yes I have the most common problem, ive tried removers and chkdsk just to get to the bsod or the programs get shut down automatically, Im always under safe mode because that is where I get the least BSOD's I have a windows xp computer, it isnt mine but its my sisters computer Im trying to get it back runnin normal I know a bit about computers the basics but not in expert status, so I ask if anyone can please guide me so I can get this thing runnin properly again. much thanks in advance! USMC OOH RAH!!!

Ive also heard and read about combo fix but some people had their comp wiped out, so please anyone? thanks bro's.

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,565 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:41 AM

Posted 31 March 2008 - 04:31 PM

Hmmm...cannot find very much useful info on this...but I'm curious as to why you are considering ComboFix as an alternative.

If you think the system is infected, I would suggest that you either post (with more details) at BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ or visit the Hijack This portion of this website (reading and heeding all suggestions for log procedures).

Louis

#3 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,577 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:41 PM

Posted 31 March 2008 - 04:49 PM

Hardware issues are the main cause of 0x0F7 errors, and of these, memory problems are the most common.

Try testing your RAM with memtest86.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:41 AM

Posted 01 April 2008 - 07:40 PM

From the help file in Debugging Tools for Windows. This is one of the STOP errors where the extra parameters after the STOP error are needed to help out.

Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP
The UNEXPECTED_KERNEL_MODE_TRAP bug check has a value of 0x0000007F. This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.

This trap could be a bound trap (a trap the kernel is not permitted to catch) or a double fault (a fault that occurred while processing an earlier fault, which always results in a system failure).


Parameters
The first parameter that appears on the blue screen specifies the trap number.

The most common trap codes include the following:

0x00000000, or Divide by Zero Error, indicates that a DIV instruction is executed and the divisor is zero. Memory corruption, other hardware problems, or software failures can cause this error.
0x00000004, or Overflow, occurs when the processor executes a call to an interrupt handler when the overflow (OF) flag is set.
0x00000005, or Bounds Check Fault, indicates that the processor, while executing a BOUND instruction, finds that the operand exceeds the specified limits. A BOUND instruction ensures that a signed array index is within a certain range.
0x00000006, or Invalid Opcode, indicates that the processor tries to execute an invalid instruction. This error typically occurs when the instruction pointer has become corrupted and is pointing to the wrong location. The most common cause of this error is hardware memory corruption.
0x00000008, or Double Fault, indicates that an exception occurs during a call to the handler for a prior exception. Typically, the two exceptions are handled serially. However, there are several exceptions that cannot be handled serially, and in this situation the processor signals a double fault. There are two common causes of a double fault:
A kernel stack overflow. This overflow occurs when a guard page is hit, and the kernel tries to push a trap frame. Because there is no stack left, a stack overflow results, causing the double fault. If you think this overview has occurred, use !thread to determine the stack limits, and then use kb (Display Stack Backtrace) with a large parameter (for example, kb 100) to display the full stack.
A hardware problem.

The less-common trap codes include the following:

0x00000001 A system-debugger call
0x00000003 A debugger breakpoint
0x00000007 A hardware coprocessor instruction with no coprocessor present
0x0000000A A corrupted Task State Segment
0x0000000B An access to a memory segment that was not present
0x0000000C An access to memory beyond the limits of a stack
0x0000000D An exception not covered by some other exception; a protection fault that pertains to access violations for applications

For other trap numbers, see an Intel architecture manual.

Cause
Bug check 0x7F typically occurs after you install a faulty or mismatched hardware (especially memory) or if installed hardware fails.

A double fault can occur when the kernel stack overflows. This overflow occurs if multiple drivers are attached to the same stack. For example, if two file system filter drivers are attached to the same stack and then the file system recurses back in, the stack overflows.

Resolving the Problem
Debugging: Always begin with the !analyze extension.

If this extension is not sufficient, use the kv (Display Stack Backtrace) debugger command.

If kv shows a taskGate, use the .tss (Display Task State Segment) command on the part before the colon.
If kv shows a trap frame, use the .trap (Display Trap Frame) command to format the frame.
Otherwise, use the .trap (Display Trap Frame) command on the appropriate frame. (On x86-based platforms, this frame is associated with the procedure NT!KiTrap.)
After using one of these commands, use kv again to display the new stack.

Troubleshooting: If you recently added hardware to the computer, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics that the system manufacturer supplies to determine which hardware component failed.

The memory scanner is especially important. Faulty or mismatched memory can cause this bug check. For more informaiton about these procedures, see the owner's manual for your computer. Check that all adapter cards in the computer are properly seated. Use an ink eraser or an electrical contact treatment, available at electronics supply stores, to ensure adapter card contacts are clean.

If the error appears on a newly installed system, check the availability of updates for the BIOS, the SCSI controller, or network cards. These kind of updates are typically available on the Web site or BBS of the hardware manufacturer.

Confirm that all hard disk drives, hard disk controllers, and SCSI adapters are listed in the Microsoft Windows Marketplace Tested Products List.

If the error occurred after the installation of a new or updated device driver, you should remove or replace the driver. If, under this circumstance, the error occurs during the startup sequence and the system partition is formatted with NTFS, you might be able to use Safe Mode to rename or delete the faulty driver. If the driver is used as part of the system startup process in Safe Mode, you have to start the computer by using the Recovery Console in order to access the file.

Also restart your computer, and then press F8 at the character-based menu that displays the operating system choices. At the Advanced Options menu, select the Last Known Good Configuration option. This option is most effective when you add only one driver or service at a time.

Overclocking (setting the CPU to run at speeds above the rated specification) can cause this error. If you have overclocked the computer that is experiencing the error, return the CPU to the default clock speed setting.

Check the System Log in Event Viewer for additional error messages that might help identify the device or driver that is causing the error. You can also disable memory caching of the BIOS to try to resolve the problem.

If you encountered this error while upgrading to a new version of the Windows operating system, the error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version. If possible, remove all third-party device drivers and system services and disable any virus scanners before you upgrade. Contact the software manufacturer to obtain updates of these tools. Also make sure that you have installed the latest Windows Service Pack.

Finally, if all the above steps do not resolve the error, take the system motherboard to a repair facility for diagnostic testing. A crack, a scratched trace, or a defective component on the motherboard can also cause this error.




2007 Microsoft Corporation
Send feedback on this topic
Debugging Tools for Windows / DRAFT VERSION
October 16, 2007

Build machine: CAPEBUILD


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 USMCWicked

USMCWicked
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:06:41 AM

Posted 01 April 2008 - 08:10 PM

budapest and usasma thanks for your help. :trumpet: :cool:
I downloaded superantispyware and WOW my sister had tons of god knows what on this thing, trojans, rogues, adwares, malware, downloaders all that type of stuff i dont know what they are but as described it was some bad stuff, also now it does it every one in a while but it leads me to believe that the hard drive inproper installation is a cause due to that not too long ago my sister replaced it with a new one from some guy at a shop, and when she got it back she mentioned that it had no sound and when she would open up media filed it would say stuff like "error: no sound card detected or improper installation" and she had called the guy and the dude told her that she had to buy the recovery disk from compaq, Im going to take it to another shop and tell them the problem I want to see if this bleeper installed the hardware right which I highly doubt so I can then confront him about it and write him up on BBB.My bro in law said he wasnt surprised that he probably tried to take advantage with prices since he is going out of business, let me know your futher opinions please, and thanks in regards to all of you! :inlove: :) :thumbsup: :flowers:

#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:41 AM

Posted 02 April 2008 - 06:09 AM

Did you use the Compaq restore CD's when you reinstalled the operating system? If so, it should have installed all of the drivers necessary.
If he reinstalled Windows without installing the appropriate drivers, that "may" account for an error or two - but generally not of the type that you're describing.

As for the viruses and spyware that's between you, your sister, and the guy who installed the hard drive. I find that there's a bunch of ways to get a virus - and that most times it's an unknowing act on the part of the user that causes infections to get onto the system. We can help remove the viruses/spyware, or can help you use the Compaq restore CD's to restore the computer to it's original state (and can help with backing up the data on the hard drive.

It's also a good idea to test the hard drive with a diagnostic utility that's usually available for free from the website of the manufacturer of the hard drive (NOT the computer).
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 USMCWicked

USMCWicked
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:06:41 AM

Posted 02 April 2008 - 02:22 PM

Thanks for your help usasma.
How can I find on my computer what type of drive it is? or info about it so that I can check on the manufacturer website?
Also I just need further help trying to remove a Adware.E404 Helper/Variant Its the only that seems to show up everytime I run a scan and keeps coming back, I can post an SASW log upon request. Thanks and I will have this computer sent to a shop so that it can get further analyzed.

#8 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:41 AM

Posted 03 April 2008 - 07:48 AM

To find the manufacturer of your hard drive, go to Start...Run...and type in "devmgmt.msc" (without the quotes) and press Enter.
Click on the + sign next to Disk Drives and copy down the stuff there.
Post it back here (or google it) to find out the manufacturer - let us know and we'll point you to a link for the utility.

Once the hard drive test is done, I'd suggest posting in the Am I Infected forum ( http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ ) for assistance in removing the malware.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users