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Roach Virus


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#1 javygirl178

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Posted 31 March 2008 - 01:32 PM

My friend's computer was hit with some type of virus that roaches crawled on the screen and ate it. It will not stay on for more than a minute at the most without shutting down. Before I head over there to look at it, can you give me any advice to what to do? I dotn know how long I can keep it on...I thought about booting in safe mode, but dont know that it would work. He knows nothing of computers, and he's on DSL so thats apparently where it came from I guess...

I know how to clean viruses off of computers, but I know there are some that are more complicated to get rid of. I just need any advice you can give...cause I wont have internet access at all over there...and hopefully I'll be able to get the computer to stay on long enough to work with it.

Edit: Moved topic to the more appropriate forum. ~ Animal

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#2 quietman7

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Posted 31 March 2008 - 02:20 PM

What OS (Win 2K, XPsp1, XPsp2, Vista) is your friend using? What type of anti-virus and anti-spyware scanners do they have?

The first place to start is performing these scans in "Safe Mode".

Then perform an Online Virus Scan like BitDefender.
(These require Internet Explorer to work. Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component. If given the option, choose "Quarantine" instead of delete.)

If they don't have any anti-virus or anti-malware programs, see BC's list of Freeware Replacements For Common Commercial Apps. There are several free online anti-virus scans listed which you can perform. I would also recommend that you download and scan with SUPERAntiSpyware Free in "Safe Mode".
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