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Unknown Infection.

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2 replies to this topic

#1 atucker


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  • Local time:06:31 PM

Posted 31 March 2008 - 11:38 AM

Something is starting iexplore.exe on it's own and every scan I've run from here and on my own has turned up nothing. Also calc.exe seems to be running with no calculator open.

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:33:40 PM, on 3/31/2008Platform: Windows 2003 SP2 (WinNT 5.02.3790)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\brsvc01a.exeC:\WINDOWS\system32\brss01a.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\Backup Exec\RAWS\beremote.exeC:\WINDOWS\system32\cisvc.exeD:\Dell\SysMgt\dataeng\bin\dsm_sa_eventmgr32.exeD:\Dell\SysMgt\dataeng\bin\dsm_sa_datamgr32.exeC:\WINDOWS\system32\Dfssvc.exeC:\WINDOWS\System32\dns.exeC:\WINDOWS\System32\svchost.exeD:\SysAidServer\firebird\bin\fbguard.exeC:\WINDOWS\system32\CBA\pds.exeC:\WINDOWS\System32\ismserv.exeD:\Dell\SysMgt\sm\mr2kserv.exeC:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exeC:\WINDOWS\system32\ntfrs.exeD:\Dell\SysMgt\oma\bin\dsm_om_shrsvc32.exeD:\Dell\SysMgt\iws\bin\win32\dsm_om_connsvc32.exeC:\WINDOWS\System32\snmp.exeD:\Dell\SysMgt\bmc\DSM_BMU_SOLProxy32.exeC:\Program Files (x86)\SysAid\IliAS.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wins.exeC:\WINDOWS\system32\svchost.exeD:\Dell\SysMgt\ITAssistant\bin\DSM_ITA_Netmon32.exeC:\WINDOWS\system32\ams_ii\hndlrsvc.exeC:\WINDOWS\system32\MsgSys.EXEC:\WINDOWS\system32\ams_ii\iao.exeC:\WINDOWS\system32\cba\xfr.exeD:\Dell\SysMgt\ITAssistant\iws\bin\win32\dsm_om_connsvc32.exeC:\WINDOWS\system32\calc.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Broadcom\BACS\BacsTray.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exeC:\WINDOWS\system32\cidaemon.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\WINDOWS\system32\inetsrv\inetinfo.exeC:\WINDOWS\System32\svchost.exeD:\SysAidServer\Wrapper.exeD:\SysAidServer\jre\bin\java.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\rdpclip.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Broadcom\BACS\BacsTray.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exeC:\Program Files\SysAidTools\SysAidRC.exeC:\WINDOWS\system32\cidaemon.exeC:\WINDOWS\system32\cidaemon.exec:\windows\system32\inetsrv\w3wp.exeC:\WINDOWS\System32\vssvc.exeC:\Program Files\Process Lasso\processgovernor.exeC:\Program Files\Process Lasso\processsupervisor.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\logon.scrD:\SysAidServer\firebird\bin\fbserver.exeY:\Tools\HiJackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/softAdmin.htmR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url="http://www.yorkrepair.com/"]http://www.yorkrepair.com/[/url]R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url="http://go.microsoft.com/fwlink/?LinkId=69157"]http://go.microsoft.com/fwlink/?LinkId=69157[/url]R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [url="http://go.microsoft.com/fwlink/?LinkId=54896"]http://go.microsoft.com/fwlink/?LinkId=54896[/url]R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [url="http://go.microsoft.com/fwlink/?LinkId=54896"]http://go.microsoft.com/fwlink/?LinkId=54896[/url]R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url="http://go.microsoft.com/fwlink/?LinkId=69157"]http://go.microsoft.com/fwlink/?LinkId=69157[/url]R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [url="http://www.dell.com/"]http://www.dell.com/[/url]F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exeO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Java\jre1.5.0_06\bin\ssv.dllO4 - HKLM\..\Run: [bacstray] C:\Program Files\Broadcom\BACS\BacsTray.exeO4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exeO4 - HKLM\..\Run: [ProcessGovernor] C:\Program Files\Process Lasso\processgovernor.exeO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [ProcessSupervisorGUI] C:\Program Files\Process Lasso\ProcessSupervisor.exe /trayO4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exeO6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel presentO6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel presentO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLLO14 - IERESET.INF: START_PAGE_URL=http://www.dell.comO15 - Trusted Zone: [url="http://www.hss-espend.com"]http://www.hss-espend.com[/url]O15 - Trusted Zone: [url="http://nxtapp001.cft.sjz.navisite.com"]http://nxtapp001.cft.sjz.navisite.com[/url]O15 - Trusted IP range: [url=""][/url]O15 - ESC Trusted Zone: [url="http://support.dell.com"]http://support.dell.com[/url]O15 - ESC Trusted Zone: [url="http://www.dell.com"]http://www.dell.com[/url]O15 - ESC Trusted Zone: [url="http://www.support.dell.com"]http://www.support.dell.com[/url]O15 - ESC Trusted Zone: [url="http://www.ilient.com"]http://www.ilient.com[/url]O15 - ESC Trusted Zone: [url="http://runonce.msn.com"]http://runonce.msn.com[/url]O15 - ESC Trusted Zone: http://*.york-dell1O15 - ESC Trusted Zone: [url="http://www.yorkrepair.com"]http://www.yorkrepair.com[/url]O15 - ESC Trusted IP range: [url=""][/url]O15 - ESC Trusted IP range: [url=""][/url]O16 - DPF: {3D03AEAF-38CC-4DB5-9FA1-1C3538B1CA85} (Crystal Reports Print Control 11.0) - [url=""][/url]O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [url="http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1184940486140"]http://www.update.microsoft.com/windowsupd...b?1184940486140[/url]O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [url="http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1205174614140"]http://www.update.microsoft.com/microsoftu...b?1205174614140[/url]O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - [url="https://york-dell1:2607/jre-1_5_0_06-windows-i586-p.exe"]https://york-dell1:2607/jre-1_5_0_06-windows-i586-p.exe[/url]O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [url="http://fpdownload.adobe.com/pub/shockwave/cabs/flash/swflash.cab"]http://fpdownload.adobe.com/pub/shockwave/...ash/swflash.cab[/url]O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = YorkRepair.localO17 - HKLM\Software\..\Telephony: DomainName = YorkRepair.localO17 - HKLM\System\CCS\Services\Tcpip\..\{91F03C8C-097D-4CBE-A563-1CA45B6900A9}: NameServer = - HKLM\System\CCS\Services\Tcpip\..\{F7604F53-CE61-4819-84F4-8A6BE8BE1681}: NameServer = - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = YorkRepair.localO17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = YorkRepair.localO23 - Service: ASP State Services - Unknown owner - C:\WINDOWS\system\systemsys (file missing)O23 - Service: Backup Exec Remote Agent for Windows Systems (BackupExecAgentAccelerator) - Symantec Corporation - C:\Program Files\Symantec\Backup Exec\RAWS\beremote.exeO23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeO23 - Service: COM+ Application System  (CCProxy) - Unknown owner - C:\WINDOWS\system\svchost.exe (file missing)O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeO23 - Service: DSM IT Assistant Connection Service (dcconnsvc) - Unknown owner - D:\Dell\SysMgt\ITAssistant\iws\bin\win32\dsm_om_connsvc32.exeO23 - Service: DSM SA Event Manager (dcevt32) - Dell Inc. - D:\Dell\SysMgt\dataeng\bin\dsm_sa_eventmgr32.exeO23 - Service: DSM IT Assistant Network Monitor (dcnetmon) - Dell Inc. - D:\Dell\SysMgt\ITAssistant\bin\DSM_ITA_Netmon32.exeO23 - Service: DSM SA Data Manager (dcstor32) - Dell Inc. - D:\Dell\SysMgt\dataeng\bin\dsm_sa_datamgr32.exeO23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exeO23 - Service: Firebird Guardian - DefaultInstance (FirebirdGuardianDefaultInstance) - The Firebird Project - D:\SysAidServer\firebird\bin\fbguard.exeO23 - Service: Firebird Server - DefaultInstance (FirebirdServerDefaultInstance) - The Firebird Project - D:\SysAidServer\firebird\bin\fbserver.exeO23 - Service: Microsoft Windws help (help Retrieves) - Unknown owner - C:\WINDOWS\antiftwar.exe (file missing)O23 - Service: Intel Alert Handler - LANDesk Software Ltd. - C:\WINDOWS\system32\ams_ii\hndlrsvc.exeO23 - Service: Intel Alert Originator - LANDesk Software Ltd. - C:\WINDOWS\system32\ams_ii\iao.exeO23 - Service: Intel File Transfer - LANDesk Software Ltd. - C:\WINDOWS\system32\cba\xfr.exeO23 - Service: Intel PDS - LANDesk Software Ltd. - C:\WINDOWS\system32\CBA\pds.exeO23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXEO23 - Service: mr2kserv - LSI  Logic Corporation - D:\Dell\SysMgt\sm\mr2kserv.exeO23 - Service: NVIDIA Display Driver Services (NDSvc) - Unknown owner - C:\WINDOWS\NDSvc.exe (file missing)O23 - Service: DSM SA Shared Services (omsad) - Dell Inc. - D:\Dell\SysMgt\oma\bin\dsm_om_shrsvc32.exeO23 - Service: DSM SA Connection Service (Server Administrator) - Unknown owner - D:\Dell\SysMgt\iws\bin\win32\dsm_om_connsvc32.exeO23 - Service: DSM BMU SOL Proxy (SOLProxy) - Unknown owner - D:\Dell\SysMgt\bmc\DSM_BMU_SOLProxy32.exeO23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeO23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exeO23 - Service: SysAid Agent (SysAidAgent) - Ilient Ltd. - C:\Program Files (x86)\SysAid\IliAS.exeO23 - Service: Sys Aid Server (SysAidServer) - Unknown owner - D:\SysAidServer\Wrapper.exeO23 - Service: Uninterruptible Power Supply Helper (UPShelper) - Unknown owner - C:\WINDOWS\system32\upshlp.exe--End of file - 10670 bytes

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#2 annabackwards


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  • Location:Sydney, Australia.
  • Local time:09:31 AM

Posted 12 April 2008 - 03:59 AM


Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Please turn of Word Wrap before posting your logs. It just makes everything easier to read :thumbsup:

To turn off Word Wrap:
Click Start and then Run.
In the textbox, copy and paste in the following code:
Click enter.
When the log in notepad pops up, click Format up top and then uncheck Word Wrap.

Please download Deckard's System Scanner (DSS) and save to your Desktop.
alternate download site

DSS will do the following:
  • Create a new System Restore point in Windows XP and Vista.
  • Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.
  • Check some important areas of your system and produce a report for an analyst to review.
  • Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.
You must be logged onto an account with administrator privileges when using.
  • Close all applications and windows.
  • Double-click on dss.exe to run it and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not
  • When the scan is complete, two text files will open in Notepad:
    • main.txt <- this one will be maximized
    • extra.txt <- this one will be minimized
  • If not, they both can be found in the C:\Deckard\System Scanner folder.
  • Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.
-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.

Please do an online scan with Kaspersky WebScanner

Click on Accept Button

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

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#3 don77


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Posted 18 April 2008 - 08:33 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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