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Well, Here Goes...tratbho Infected


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8 replies to this topic

#1 misterbs1

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Posted 30 March 2008 - 11:21 PM

Avast is identifying TratBHO as generating various .dll files. Avast quarantines the .dll's but doesn't get rid of the TratBHO. What am I missing?

I'm running Vista.

Thank you all so much!

Edited by misterbs1, 31 March 2008 - 10:28 AM.
Moved to more appropriate forum. ~ OB


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#2 boopme

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Posted 31 March 2008 - 03:16 PM

Hi and welcome ,please run this scan and post a log back.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 misterbs1

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Posted 31 March 2008 - 04:25 PM

thanks, boopme...

here's the mbam logfile:


Malwarebytes' Anti-Malware 1.09
Database version: 574

Scan type: Quick Scan
Objects scanned: 28999
Time elapsed: 2 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSServer (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Papa T\AppData\Local\Temp\nnnno.dll (Malware.Trace) -> Delete on reboot.

_____________________________________________________________________________________

i hope that's what you wanted. have a great day!

#4 misterbs1

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Posted 31 March 2008 - 04:55 PM

i got to looking at your instructions. the part that said "the next screen will ask you to select the drives to scan...". well, that's not an option in Quick Scan. so, i did the Full Scan. here's the log file from that:

Malwarebytes' Anti-Malware 1.09
Database version: 574

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 172702
Time elapsed: 23 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSServer (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
rundll32.exe (Malware.Trace) -> Quarantined and deleted successfully.

thanks again...i'll await further instruction.

all the best...

#5 boopme

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Posted 31 March 2008 - 10:28 PM

Did you reboot after the scan to remove the last infection? You may have got it. But the last one there is also a Winfixer pest.
So please do these now.

Use this BC Tutorial...How to Remove WinFixer / Virtumonde

NOW ::
Download Attribune's ATF Cleanerand then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 misterbs1

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Posted 01 April 2008 - 11:07 AM

yes, i rebooted. since running the latest scan, i haven't had a rogue .dll spit out at me.

i'll do the rest of what you've recommended and get back to you later today.

thanks again...

#7 misterbs1

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Posted 01 April 2008 - 01:13 PM

well, it looks like you've succeeded.

here's the SUPER log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/01/2008 at 01:05 PM

Application Version : 4.0.1154

Core Rules Database Version : 3428
Trace Rules Database Version: 1420

Scan type : Complete Scan
Total Scan Time : 00:30:16

Memory items scanned : 733
Memory threats detected : 0
Registry items scanned : 8049
Registry threats detected : 0
File items scanned : 20387
File threats detected : 0

am i done? it looks like the machine is running like new. i haven't had an Avast warning yet today.

i don't have any other questions right now. would like to say that the 2 Timothy 4 reference is certainly fitting. take care.

#8 boopme

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Posted 01 April 2008 - 01:54 PM

Great news and Amen to that. now a last step at mopping up.


Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Disk Cleanup.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 misterbs1

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Posted 01 April 2008 - 02:47 PM

* Go to Start > Programs > Accessories > System Tools and click "System Restore" DONE
* Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
Give the R.P. a name then click "Create". The new point will be stamped with the current date and time.
Keep a log of this so you can find it easily should you need to use System Restore. DONE
* Disk Cleanup. DONE
* Then go to Start > Run and type: Cleanmgr DONE
* Click "OK". DONE
* Click the "More Options" Tab. DONE
* Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one. DONE

THANKS. PEACE...ALL THE BEST!




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