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Problem With Synaptic Touch Pad


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#1 yesbutif

yesbutif

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Posted 30 March 2008 - 12:13 PM

HELP ME!! :huh:

I have the Synaptics touch pad on the HP dv6000. I have recently had to take it in to have it reset as I had an error showing up and although that's fixed I have another problem....I think??
The Synaptics scrolling (the bar on the right of the pad) Doesnt seem to work on Internet pages or my email for example. . it only works on certain documents. . or at least I think.
The reason Im here is because I cannot remember if it worked before on web pages etc and wondered if there is someone with a simler computer who could confirm if this is or isnt something which my touch pad should be doing.
I though it should but then maybe im imagining things. :thumbsup:

Does your work on web pages?
Have you had simler problems?
How did you resolve them?

Am I loosing my marbles?
Have I already lost them?

Im using Windows Vista
32 bit operating system


NB Im a female with little knowledge of computers so simple instructions are more than appreciated! :huh:

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#2 garmanma

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Posted 30 March 2008 - 12:43 PM

I don't have a laptop in front of me to confirm things. The first thing I would to is to locate the touchpad in the Control Panel and double-check the settings. If there's no love there, open Device Manager and click on the +'s. See if there are any yellow exclamation points by the device. Lastly, when you said you had the computer reset, I assume you mean you had the OS reinstalled. You might need to download the driver.
Whether you reload the OS with the recovery partition or a restore disk, it restores it to factory settings. I'm hoping it's just a setting
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