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Need Help.


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5 replies to this topic

#1 cig

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Posted 29 March 2008 - 01:11 AM

Hello, my name is Davie and my friend recommended me this site for help. :thumbsup:

The problem: I been getting pop ups (even when my internet browser is not running) and my task manager have stopped functioning (it wont open!)

My HiJackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 오전 1:49:01, on 2008-03-29
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\grasssoft\mouse recorder\MacroService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\PnkBstrA.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
c:\program files\grasssoft\mouse recorder\MacroServiceWnd.exe
C:\Program Files\Atheros\ACU.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Common Files\AOL\1148528821\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\WhatPulse\WhatPulse.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\conime.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\TOSHIBA\IVP\ISM\ivpsvmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\nadqpebi.exe
C:\Documents and Settings\All Users\Application Data\vmbgnwde\rybkdeho.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\mIRC\mirc.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Documents and Settings\Sangjun2\My Documents\My Pictures\새 폴더\느시\intro\HiJackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: (no name) - {62FE4B49-3A8A-A4C3-2D9D-0271C1640C18} - C:\WINDOWS\system32\cocuyge.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [THotkey] "C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe"
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [LtMoh] "C:\Program Files\ltmoh\Ltmoh.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PINGER] "C:\TOSHIBA\IVP\ISM\pinger.exe" /run
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe"
O4 - HKLM\..\Run: [Tvs] "C:\Program Files\Toshiba\Tvs\TvsTray.exe"
O4 - HKLM\..\Run: [imekrmig7.0] "C:\Program Files\Common Files\Microsoft Shared\IME\IMKR7\IMEKRMIG.EXE"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [HncUpdate] "C:\WINDOWS\system32\HncUpdate.exe" /A
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1148528821\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IPHSend] "C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [Macro Manager] C:\Program Files\GrassSoft\Mouse Recorder\MacroManager.exe /q
O4 - HKLM\..\RunOnce: [tmp1233408468] cmd /Q /C "C:\WINDOWS\tmp1233408468.bat"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [WhatPulse] "C:\Program Files\WhatPulse\WhatPulse.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [gmrfxcfq] C:\WINDOWS\system32\nadqpebi.exe
O4 - HKLM\..\Policies\Explorer\Run: [Wvz4LuPDCH] C:\Documents and Settings\All Users\Application Data\vmbgnwde\rybkdeho.exe
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] ctfmon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] ctfmon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] ctfmon.exe (User 'Default user')
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: Microsoft Excel로 내보내기(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java 콘솔 - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: 리서치 - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.offshoreclicks.com
O16 - DPF: {00001023-A15C-11D4-97A4-0050BF0FBE67} (NetmarbleStarter23 Class) - http://download.netmarble.com/web/nmstarter/NMStarter23.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppD...ap/PhtPkMSN.cab
O20 - AppInit_DLLs:
O21 - SSODL: RXFdLRZ - {C4230819-6E89-A2B3-0A72-D682ABA786DE} - C:\WINDOWS\system32\yzsev.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macro Expert - Grass Software - c:\program files\grasssoft\mouse recorder\MacroService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 13111 bytes



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#2 Buckeye_Sam

Buckeye_Sam

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Posted 29 March 2008 - 03:42 PM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Please download ComboFix and save it to your desktop.

Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.

Double click combofix.exe and follow the prompts.
When it's done running it will produce a log for you. Please post that log in your next reply.

Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 cig

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Posted 29 March 2008 - 07:05 PM

Hey Sam!

I ran the combofix.exe and it was working without problems until after it was finished scanning. I got an error with something like "cannot find explorer.exe" which I believe is responsible for desktop and etc. After that, notepad opened up with the logs but my taskbar and desktop ceased to work. I managed to save the log in my document and then I rebooted my laptop but then I got the blue screen saying "unknown hardware error." Lol, any ideas?

Edit: Tried rebooting through safe mode but I get the same error.

Edited by cig, 29 March 2008 - 07:12 PM.


#4 Buckeye_Sam

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Posted 30 March 2008 - 05:28 PM

Give me as much info as you can. Are you telling me that your computer now will not boot up at all? Or are you able to get past the blue screen and into Windows?
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 cig

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Posted 30 March 2008 - 06:54 PM

Give me as much info as you can. Are you telling me that your computer now will not boot up at all? Or are you able to get past the blue screen and into Windows?


Couldn't get past the blue screen and everything got messed up :$ So I used system recovery and everything and managed to fix it up. Virus is gone now, though, so thanks for all the help Sam! :thumbsup:

#6 Buckeye_Sam

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Posted 31 March 2008 - 06:08 AM

Ok, sounds good! :thumbsup:

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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