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Maybe Have A Virus?


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9 replies to this topic

#1 dewdrop67

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Posted 28 March 2008 - 09:00 PM

Hello,
My computer has been having numerous issues and I'm hoping someone can please help me!

1. Computer runs very slow, CPU seems to be at 100% the majority of the time, even with just one window open.

2. Tried running a virus check in SafeMode but PC turns off and I can't turn it back on unless I switch my surge protector off/on.

3. Stops connecting to the internet and when I go to restart, it looks like an older version of XP. In normal shut down I get a blue box with
three buttons, when it stops connecting to the internet my shut down is a grey box with a drop down menu.

4. Cursor seems to be vibrating??? weird.

5. Computer has shut down twice with in the past week and I can't turn it back on unless I switch my surge protector off/on.

Any help is greatly appreciated!

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#2 DaChew

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Posted 28 March 2008 - 09:08 PM

Better power supplies have an overload protection that trips them and you have to unplug the power and wait for it to reset, is the inside of the computer clean/free of dust and dirt?

I guess malware could push a sick computer over the edge?
Chewy

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#3 garmanma

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Posted 28 March 2008 - 09:12 PM

2. Tried running a virus check in SafeMode but PC turns off and I can't turn it back on unless I switch my surge protector off/on.
5. Computer has shut down twice with in the past week and I can't turn it back on unless I switch my surge protector off/on.

I would think you have a damaged or failing power supply
Another possibility would be overheating. Have you ever cleaned the interior of your computer?
SEE HERE
Mark
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why won't my laptop work?

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#4 dewdrop67

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Posted 31 March 2008 - 02:46 PM

I haven't cleaned out the interior of my laptop....I've only had it for a year and a half.
Would this be causing my weird shutdown menu changes and the 100% CPU?

#5 dewdrop67

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Posted 02 April 2008 - 06:35 PM

Any suggestions?
I'm also getting a Socket Notification Sink Error as well as a XPCOM:Event Receiver Error when
my computer stops connecting to the internet. :thumbsup:

#6 DaChew

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Posted 02 April 2008 - 06:49 PM

the trained malware fighters hate issues like yours, it might be hardware, software or malware

I would start by trying to isolate software problems by turning off as much as possible from loading during bootup

Not that it would solve your problem, it's just the easiest to isolate

Next I would look for some problem with the hardware?

there aren't enough clues yet?

Edited by DaChew, 02 April 2008 - 06:50 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#7 Budapest

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Posted 02 April 2008 - 10:49 PM

What process(es) are using up all the CPU when it goes to 100%?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 dewdrop67

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Posted 09 April 2008 - 09:54 PM

It seems like Firefox is using up a lot of my CPU.
Cleaned out some of the vents and have removed some programs from boot up
and the issue still persists.
It's just really weird because my computer will
just stop connecting to the internet. Then when I
click on the firefox desktop icon, it turns translucent and
nothing happens.
My start menu is blank and thats when I know
I need to restart. When I go to restart the menu
is different, it looks like an older version of xp.
Instead of the standard three buttons, its a grey box
with a drop down menu. :thumbsup:

#9 Budapest

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Posted 09 April 2008 - 10:06 PM

Maybe you should run some hardware diagnostic tests to test the RAM, hard drive etc.

You could also try reinstalling Firefox if that is giving you problems:

1) Download a fresh copy of Firefox and save it.
2) Save your bookmarks by exporting them using the Bookmark Manager menu.
3) Uninstall Firefox Using Control Panel > Add/Remove Programs.
4) Delete the Firefox directory under Mozilla in the Program Files directory.
5) Delete the Firefox directory under the Application Data directory in your user profile.
6) Reinstall Firefox using the download from Step 1.
7) Use the Bookmark Manager menu to import the bookmarks you saved in Step 2.

Do you get the same problems when using IE?
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#10 garmanma

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Posted 10 April 2008 - 08:37 AM

While in Firefox, go to Tools>Add-Ons. If DCOM is listed there remove it. DCOM is part of the installation and updates. It monitors the integrity of the download and is supposed to uninstall when you reboot your computer. Sometimes it doesn't. Happened to me once
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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