Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Search Engine Redirect Probelms


  • Please log in to reply
5 replies to this topic

#1 brentjill

brentjill

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:01 PM

Posted 28 March 2008 - 06:24 PM

I recently had a "unknown trojan" virus on my computer that has been taken care of. However, now when I do a search on Google, Yahoo, etc., the correct sites come up but when I click on one of them, I am redirected to some unrelated site. I cannot go back to Google. It's very frustrating. I have read about similar problems so it appears I'm not alone.

I have a Dell computer running Windows XP Media, with McAfee anti-virus. Any help or suggestions would be greatly appreciated.

BC AdBot (Login to Remove)

 


#2 david28

david28

    Forum Member


  • Banned
  • 1,614 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:31 PM

Posted 28 March 2008 - 07:14 PM

The hosts file may have been changed.

What is the website that the results are being re-directed to?

#3 brentjill

brentjill
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:01 PM

Posted 29 March 2008 - 07:31 PM

It seems to redirect to a different website every time. I can't recall the specific websites other than ebay.

#4 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,851 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:11:01 PM

Posted 08 April 2008 - 10:47 PM

Hello brentjill and welcome to BC :thumbsup:

It's quite possible that there was more than that trojan infecting your system. In order to assist you, we need additional information.

Do you have Service Pack 1 or Service Pack 2 installed?

Do you have other security programs installed besides McAfee? If so, please name them.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 brentjill

brentjill
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:01 PM

Posted 10 April 2008 - 05:21 PM

Service Pack 2 is installed. Nothing other than McAfee is installed. Yes, I suspect this issue is related to the other problem but don't know what to do next. Thank you.

#6 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,851 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:11:01 PM

Posted 11 April 2008 - 10:39 AM

Hello brentjill,

Let's try a scan with SUPERAntiSpyware in Safe Mode. You will, of course, install it in Normal Mode.

Download and install SUPERAntiSpyware free found here: SUPERAntiSpyware

Be sure to click on the download button to the left, not on the free trial download on the right.
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Reboot into Safe Mode
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • Reboot into normal mode
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Please post the log in your next reply and let us know how the computer is running.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users