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Msn Virus Removal - Please Help


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4 replies to this topic

#1 Zeroto0

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Posted 28 March 2008 - 05:06 PM

I have a virus on my MSN messenger that whenever I open MSN messenger or someone new comes online, the virus will automatically send them a file called img-437_jpg.zip or img-676_JPEG.zip (it seems to change everytime) with a message saying OMFG I saw your picture on hotornot.com or I've just died my hair color, what do you think or something else along those lines. This virus will also somtimes log me out of msn so that when I come back on it sends the messages to everyone online again. I've used multiple virus removal software such as Spybot and McAfee and nothing seems to work. Any help would be much appriciated. It was suggested in Yahoo! Answers that I post a question here.

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#2 extremeboy

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Posted 29 March 2008 - 11:38 AM

hello and welcome to Bleepingcomputer.
It seems you are having the msn virus.
  • Please download Msncleanerand save it onto your desktop
  • Now extract the Unzip file to your desktop.
  • Reboot your computer in safe mode by using F8
  • Double click Msncleaner.exe
  • Click the anaylze button
  • Now it will start scaning after the scan a report will be saved on C:\MsnCleaner.txt
  • When it finds a virus click delete

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#3 quietman7

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Posted 29 March 2008 - 12:43 PM

Please post the contents of MsnCleaner.txt in your next reply.
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#4 Zeroto0

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Posted 29 March 2008 - 02:39 PM

I did everything that you said and it said that no virus was found. Any ideas?

#5 quietman7

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Posted 29 March 2008 - 06:58 PM

This issue will require further investigation. Before that can be done you will need you to create and post a hijackthis log.

Please see the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install the current version of HJT in the proper location.) If using Windows Vista, be sure to Run As Administrator.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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