My computer (a laptop) started running slowly a short while ago; namely, the internet was very slow. I knew I needed to update my virus protection (I use Norton Antivirus) and my computer would not allow me to update it - it just didn't work. I made sure my subscription was still good, paid for a new year, and then it allowed me to run LiveUpdate. After running this, my computer popped up with a message saying I had a Trojan on my computer, and a second message saying I had the Trojan 'Mespam'. I would close these error windows, and they would immediatly pop back up. When I tried to run Norton to remove these files, I would get an error message saying the application failed to innitialize. I booted my computer up in safe mode, and was able to run Norton in it, and it found and 'removed' 8 trojans. However, when I booted it back up in normal mode, those viruses were still there, and I still could not run Norton.
I booted back up into safemode, ran norton again, and when it was done, removed all of the files in my recycle bin, and then booted up in normal mode. Now I no longer get messages saying I have a virus, but am still unable to run any programs on my computer. I hope this is enough information to help?
Oh, my computer is Windows XP home edition.
Edit: Moved topic to the more appropriate forum. ~ Animal
Edited by Animal, 28 March 2008 - 04:48 PM.