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My Computer Has Sooo Many Viruses Help!


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#1 TinaLR

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Posted 28 March 2008 - 12:52 PM

Ok so this isnt my computer but its my mother in laws im trying to help her but i am not a computer expert.I am running norton secutity scan for her and it says there are well so far 28,000 files that need attention.It lets you look and see what type of file it is and THEy ARE VIRUSES!!! There is some downloader virus,trojan.vundo virus,w32.spybot.worm virus,w32.alcra.F virus and a backdoor.IRC.bot virus .In the list of file that need attention i counted the backdoor.IRC.bot 100 times i stopped counting after cause there is more popping up.Im assuming its obviously the same viruse just in different files.Theres a couple other viruse showing up too.Norton cant fix them it says they cant be fixed with the free version.There is a virus scan which she ran but i told her u have to update it or it wont detect viruses am i right?just curious.How do you get all of them off of here?The computer is just overloaded with viruses HOW DOES THIS HAPPEN??? Just curious what will happen if she doesnt get the viruses off it will crash right????? :thumbsup: PLEASE HELP!|!|!!|!!

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#2 ruby1

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Posted 28 March 2008 - 01:14 PM

may one say a 'welcom' Posted Image although this does not sound a 'too- healthy 'computer does it :thumbsup:
which version of windows is this and does it have all its updates installed?what IS its installed antivirus program and when was IT last fully updated ?
may I suggest you try running a few scans for the Team to see just how bad the damage might be?

hopwever, if, as you say, ther are back door trojans and the like on there you MAY be recommended by the Team to reformat and reinstall as the only sensible way forward

please try running FREE superantispyware
http://www.superantispyware.com/superantis...efreevspro.html

its exe is http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE

and asquared
http://www.emsisoft.com/en/software/free/ its free exe is http://download6.emsisoft.com/a2FreeSetup.exe

I suggest you download these and install them , then fully update each ; then reboot into safe mode and run both on a FULL deep scan ; thsi will I suspect take many hours due TO the infections on board;

when completed, reboot into normal mode and post the reports from both scans into this thread for the team to evaluate?

also; please advise if any banking or other personal on line shopping work is done on this computer ?and is it on dial up or broadband connection ?




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