Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

I Need Assistance


  • This topic is locked This topic is locked
2 replies to this topic

#1 murielcarr

murielcarr

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:01:38 AM

Posted 27 March 2008 - 11:15 PM

I had a version of privacy protector on my computer (the one with the red screen and biohazard symbol). I read through the forum and found the smitfraudfix and ran it. That took care of the privacy protector. I then had several popups appear and ran the superantispyware as suggested in the forum. That quarantined 25 tracking cookies and 2 trojans. I'm now still getting the popups. I took screen shots of them. How can I permanently get rid of these? Any and all help is greatly appreciated!

BC AdBot (Login to Remove)

 


#2 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:10:38 AM

Posted 28 March 2008 - 03:34 AM

Hello there and welcome to BleepingComputer.
Please follow our Preparation Guide For Use Before Posting a HijackThis Log; running all of the scans before posting your HijackThis log. Do not post your log here, but instead use our HijackThis Logs and Analysis Forum.
After posting a log you should NOT make further changes to your computer except those that are advised by a member of the HijackThis Team; doing so can cause system changes that may not be visible in your log. Please be patient whilst waiting for a response, our HJT Team is currently very busy, and as we try to deal with logs on a "first come first served" basis, you may have to wait a short while.

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,903 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:05:38 AM

Posted 01 April 2008 - 01:08 AM

Hello murielcarr,

Now that your log is properly posted here: http://www.bleepingcomputer.com/forums/t/138797/malware-and-trojans-no-scanners-will-clean/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after ten days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users