Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 98 Start up


  • Please log in to reply
12 replies to this topic

#1 BRuCpu6783

BRuCpu6783

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:07:27 PM

Posted 20 March 2005 - 08:00 AM

When starting computer, I get a prompt that computer was not shut down properly, though it was. Then it goes through the restart cycle and freezes up when checking the C drive and gives this message...C:\ProgramFiles\Netscape\Communicator\Program\java\bin\
jdb3240.dll,,,,I can override if I strike a key before the computer does the C drive check. Any ideas?

Old Timer

BC AdBot (Login to Remove)

 


#2 Leurgy

Leurgy

    Voted most likely


  • Members
  • 3,831 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Collingwood, Ontario, Canada
  • Local time:07:27 PM

Posted 20 March 2005 - 08:22 AM

Take a look at your scandisk.log which you will find at C:\. You can open it with Notepad. Look toward the end of the file for any errors. Unless you let scandisk complete itself once it will continue to pop up when you boot.

Have you done a scandisk and defrag lately from within Windows?


message...C:\ProgramFiles\Netscape\Communicator\Program\java\bin\
jdb3240.dll


Is that the entire message?

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#3 BRuCpu6783

BRuCpu6783
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:07:27 PM

Posted 20 March 2005 - 12:18 PM

Both Scandisc and defrag freeze when I try to use them. Will try to check the Scandisc log on the C drive.

Old Timer

#4 twinsdad

twinsdad

  • Members
  • 411 posts
  • OFFLINE
  •  
  • Location:Northern California
  • Local time:07:27 PM

Posted 20 March 2005 - 01:52 PM

Are you in Safe Mode when running ScanDisc and Defrag? If not, programs and stuff running in the background can cause freezing. A BC tutorial on how to start in Safe Mode is here.
Welcome to BC. Keep posting about this problem....especially when you discover the fix., so we all can learn.
"Love to eat them mousies, mousies what I like to eat; bite they little heads off, nibble on they tiny feet". B. Kliban

#5 BRuCpu6783

BRuCpu6783
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:07:27 PM

Posted 20 March 2005 - 04:54 PM

Have looked at my Scandisk Log and here is what I found....

Log file generated at 18:43 on 1/9/2005.

ScanDisk used the following options:
Thorough test
Automatically fix errors
Drive (C:) contained the following errors:
Restarted 10 times because another program wrote to this disk.
Restarted 10 times because another program wrote to this disk.
ScanDisk was canceled.

-------------------

Old Timer

#6 Leurgy

Leurgy

    Voted most likely


  • Members
  • 3,831 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Collingwood, Ontario, Canada
  • Local time:07:27 PM

Posted 20 March 2005 - 05:03 PM

When you run scandisk you need to quit all your running programs and turn off your screensaver or it will keep restarting as indicated in your log.

To turn off the running programs press Ctrl+Alt+Del all at the same time which brings up the Close Program box. Highlight each process, one at a time, and click on End Task. Keep doing that until all you have left are Explorer and Systray.

To turn off your screensaver just right click on the desktop and select properties. Under the screensaver tab click the arrow to the right of the screensaver box and change it to none. Now you can run scandisk until it completes. When it is done check the log for errors again.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#7 BRuCpu6783

BRuCpu6783
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:07:27 PM

Posted 21 March 2005 - 01:02 PM

Leurgy,

Ran the Scandisk program after doing as you advised. I also followed Twindads post and put the computer in safe mode. Unfortunately had the same results. The Scandisk window shows 1,658,089 clusters, with 64,487 examined with no bad clusters, which is what it says whenever it freezes.

Here's what the log said:
Log file generated at 11:28AM on Monday, March 21, 2005.

ScanDisk checked drive C for problems, with the following results:

Directory structure
ScanDisk did not find any problems.

File allocation table
ScanDisk did not find any problems.

File system
ScanDisk did not perform any tests.

Surface scan
ScanDisk did not perform any tests.


Old Timer

#8 Leurgy

Leurgy

    Voted most likely


  • Members
  • 3,831 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Collingwood, Ontario, Canada
  • Local time:07:27 PM

Posted 21 March 2005 - 01:12 PM

Something is stopping it. In an earlier post your log showed this:

Have looked at my Scandisk Log and here is what I found....

Log file generated at 18:43 on 1/9/2005.

ScanDisk used the following options:
Thorough test
Automatically fix errors


Turn off the option to automatically fix errors. With that option turned off your log will show what the errors are without fixing them or you will see a message stating what the errors are. Usually this is bad sectors or cross-linked files. Once we know what the errors are we can take steps to fix them.

Post back with the exact error message or what errors were found in the log.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#9 BRuCpu6783

BRuCpu6783
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:07:27 PM

Posted 21 March 2005 - 05:13 PM

Here I am again.

Turned off the automatic fix option for Scandisk and ran again.

Here is log notation:

Log file generated at 04:57PM on Monday, March 21, 2005.

ScanDisk checked drive C for problems, with the following results:

Directory structure
ScanDisk did not perform any tests.

File allocation table
ScanDisk did not find any problems.

File system
ScanDisk did not perform any tests.

Surface scan
ScanDisk did not perform any tests.

Doesn't appear to tell us anything!

Old Timer

#10 Leurgy

Leurgy

    Voted most likely


  • Members
  • 3,831 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Collingwood, Ontario, Canada
  • Local time:07:27 PM

Posted 21 March 2005 - 05:30 PM

Your right. Its not telling us anything as it appears not to be doing anything.


Alright, lets try it with the thorough option turned off and standard turned on. So this time automatically fix errors and thorough will be turned off. You will notice this is a much faster test.

The log would indicate it completed this time?

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#11 BRuCpu6783

BRuCpu6783
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:07:27 PM

Posted 21 March 2005 - 10:48 PM

Here's the log from the standard test.


Log file generated at 22:36 on 3/21/2005.

ScanDisk used the following options:
Standard test
Automatically fix errors

Drive (C:) contained the following errors:

The drive should be thorough tested.
Resolution: Ignore this error and continue

The drive should be thorough tested.
Resolution: Ignore this error and continue

The drive should be thorough tested.
Resolution: Ignore this error and continue

ScanDisk did not find any errors on this drive.

-------------------

Old Timer

#12 BRuCpu6783

BRuCpu6783
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:07:27 PM

Posted 22 March 2005 - 06:27 AM

:thumbs up:

Leurgy,

Thanks so much for all your help! When I booted this AM, it worked like a charm.

Your advise was clear and simple to follow, and you stayed with me till the problem was resolved.

THREE GREAT BIG CHEERS.

Old Timer

#13 Leurgy

Leurgy

    Voted most likely


  • Members
  • 3,831 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Collingwood, Ontario, Canada
  • Local time:07:27 PM

Posted 22 March 2005 - 09:20 AM

Great news oldtimer. Thanks for posting back and letting us know.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users