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Just An Sdfix Problem


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5 replies to this topic

#1 ajmads

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Posted 27 March 2008 - 01:10 AM

it turns out my computer is infected with msiconf, so i got sdfix to remove it and ive encountered a problem.

i downloaded the program and went into safe mode and did everything as the instructions on this site told me to do, but when i got to the part when i run C:\SDFix\RunThis.bat and click y and enter, my computer always restarts. right when i click enter, no new screens or anything, it just restarts.

as far as i know i did everything just the way it said.

help would be nice
thnx
:thumbsup:

oh im running off of windows xp

Edited by ajmads, 27 March 2008 - 01:14 AM.


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#2 quietman7

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Posted 27 March 2008 - 01:34 PM

Are you using these instructions?

Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with SDFix.
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#3 ajmads

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Posted 27 March 2008 - 11:39 PM

yea im using those.

and ill try the antivirus stuff.

Edited by ajmads, 27 March 2008 - 11:40 PM.


#4 quietman7

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Posted 28 March 2008 - 06:18 AM

Also make sure you are running SDFix from an "Administrator Account" or an "account with administrator privileges".

If you are, then try running SDFix in normal mode just to see if its working. If it works in normal mode, type U to update and follow the prompts so you can get a fresh download in case the file was corrupted and try running it again in safe mode. If it still doesn't work in safe mode, run SDFix in normal mode again, type S then press Enter so it will change to the safe mode screen. Then type Y to start.

If that fails, then its possible find.exe is missing from you system32 folder. If that's the case, the fix cannot verify it is running on XP and that would make it quit.
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#5 ajmads

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Posted 28 March 2008 - 05:23 PM

alright...

first: yes i am the comp administrator

second: i updated by pressing u as suggested. then i tried sdfix in safe mode, and made sure there wasn't any antivirus software running, annd nothing happened. the comp just restarted again.

so i tried sdfix in normal mode and it did the same.

third: i do have the find.exe in the system32 folder

#6 quietman7

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Posted 29 March 2008 - 06:08 AM

This issue will require further investigation. Before that can be done you will need you to create and post a hijackthis log.

Please see the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install the current version of HJT in the proper location.) If using Windows Vista, be sure to Run As Administrator.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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