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Help With C:\windows\explorer.exe Error Message


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#1 cuegurl

cuegurl

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Posted 26 March 2008 - 09:39 PM

I have now downloaded Hijack This... I am NOT familiar with this program nor am I an expert at using this type of program. It has been advised that I post my log in a forum where someone who is an expert can assist me... so here I am... PLEASE HELP... what information do you need from me and how do I go about retrieving this information?

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#2 Orange Blossom

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Posted 01 April 2008 - 12:42 AM

Hello cuegurl and welcome to BC :flowers:

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/138582/cwindowsexplorerexe-error-message/ Because you have this log posted, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is EXTREMELY busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in ten days, add a response to the five days no response topic and paste in the link to your thread.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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