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I Have A Trojen I Can Not Get Rid Of...


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#1 Rompe

Rompe

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Posted 26 March 2008 - 07:44 PM

To who-ever can give help:

I have ran on the komputer AVG-Virus scan...it says that I have a Trojan in my komputer that will not be erased no matter what I try. Here is the details I have for it:

Objekt name:A0023613.exe
Objekt Path:C:\System Volume Information\_restore{AFEAEDBF-B84A-4A96
Discovery: Trojan Horse Downloader.Generic7.UP
Date of deduction:22/3/08
File size: 76.5KB
*NOT HEALABLE*
Source: Back-up copy
Status: Infected

If anyone can help and give programs to delete, please could I have one to use?

Viel Dank from Berlin,

Rompe

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#2 don77

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Posted 26 March 2008 - 08:43 PM

Hello and welcome Rompe

Its a infected restore point
You should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Rescan with your computer again and let me know if its gone




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