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Windows Doesn't Recognize Sound Card


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#1 dogslikeus

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Posted 26 March 2008 - 02:57 PM

i recently purchased a MIDI keyboard for my computer (m-audio oxygen 49) and after some initial difficulty it is now working perfectly. however, in the process i managed to somehow delete or alter the driver that tells windows that i do indeed have a sound card. the program i use to make music, reason 4.0, allows me to select the sound card and it does produce sound so the sound card is still installed and working. however windows itself doesn't believe i have one. when i go to control panel / sounds / audio tab, the drop down menu for sound cards is greyed out. under the hardware tab, it tells me that the "microsoft WINMM WDM audio compatibility driver" has had a service disabled (code 32). i have tried disabling and re-enabling it to no avail.

i tried to visit the microsoft update site and redownload this driver, but i use firefox and it requires internet explorer. however, my IE has not worked in months. it will open but for some reason it doesn't believe i'm connected to the internet.

so basically i'm trying to decide if i should just reformat (it's been about a year and 6 months, so it's time) or if i can pull this off. the only issue i have with reformatting is that i lost all of my original disks when i built this computer so i'd have to repurchase a lot of programs. if anyone has any suggestions at all i would greatly appreciate it.

thank you.

Edited by dogslikeus, 26 March 2008 - 02:57 PM.


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#2 garmanma

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Posted 26 March 2008 - 04:29 PM

Try this Firefox add-on
https://addons.mozilla.org/
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#3 ///

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Posted 26 March 2008 - 04:36 PM

Do you have IE7 that seems to be the only one that works now :trumpet: Or go to control panel--> add hardware--> Next--> let it search--> yes i have connected the hardware click on sound and download it :thumbsup:. OR go on your sound card's site and download the driver :flowers: note: go on dxdiag on run and find out what your sound card is by clicking on the sound tab :inlove:

#4 dogslikeus

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Posted 27 March 2008 - 12:38 AM

garmanma: thank you for the suggestion, but that didn't work.

///: i do have IE7, but it still doesn't work. no clue why. i have the latest drivers for my sound card so i know that's not the issue. the sound card itself works fine, it's some sort of driver for windows itself that tells it to use sound.

i tried dxdiag and got this when i tried sound 1: DirectSound test results: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)

sound 2: DirectSound test results: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)

music: DirectMusic test results: Failure at step 6 (Activating the IDirectMusicPort): HRESULT = 0x88780078 (No driver)

i think i might try running windows repair install in the morning.

#5 garmanma

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Posted 27 March 2008 - 12:47 PM

Are you using Winamp? Even if you're not, read this thread. It might be of some help
http://www.ozzu.com/mswindows-forum/winamp...-drivers-error-
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#6 dogslikeus

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Posted 27 March 2008 - 11:59 PM

SOLVED!

i was able to do a repair install of windows and it fixed everything.

thanks for the suggestions :thumbsup:




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