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Vista Backup Program Doesn't Work


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#1 richie78

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Posted 26 March 2008 - 01:41 PM

My Brother is having a heck of a difficult time with his new ACER Aspire 9420 laptop computer. I have the same model that was bought at the same time. I'm not pleased with mine, however I am not having the same kind of problems he is experiencing.

After having a problem running programs, he decided that he had to use the backup OS disk that was recommended to be made so that he could restore his computer to the initial factory condition of the computer. After inserting the DVD he made with the back up program on it, he found that it wouldn't run or be recognized. Why would ACER have suggested that such a disk be made, if it will not run when you need it?

Anyone having the same problem? How do you correct this?

richie

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#2 usasma

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Posted 27 March 2008 - 09:44 AM

There could be a problem with the disk, with the DVD drive, or with the settings to run the disk when it boots. Has he tried making another disk?
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 richie78

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Posted 27 March 2008 - 02:16 PM

There could be a problem with the disk, with the DVD drive, or with the settings to run the disk when it boots. Has he tried making another disk?


At first this sounds like a reasonable suggestion to solve his problem. But if he creates another backup disk now, after having his problems, won't he just be backing up those problems onto this new disk. And then when he uses to disk to restore his computer, he'll just be restoring the same problems he's wanting to correct. Isn't that true?

richie

#4 usasma

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Posted 27 March 2008 - 02:33 PM

It could backup problems that already exist - but most recovery disks are created from a backup partition rather than the main OS partition. And, since the current recovery disk doesn't work, there's not much to lose by trying it again.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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