Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Need Help I Think?


  • Please log in to reply
2 replies to this topic

#1 kitty-kate

kitty-kate

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:04:58 AM

Posted 26 March 2008 - 01:36 PM

Hiya guys everytime i do a scan with avg it always finds this shell32.dll iam not sure what it is can anyone help many thanks kate :thumbsup:

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,331 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:58 AM

Posted 26 March 2008 - 03:28 PM

Hello this may be malware. Can you get the full path ( C:\windows\system........)? It will help a lot.
Also what is your operating system (XP<Vista etc...)?

Edited by boopme, 26 March 2008 - 10:49 PM.
spelling edit

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:58 AM

Posted 26 March 2008 - 10:00 PM

Reported changes in system files such as kernel32.dll, wsock32.dll, user32.dll, shell32.dll and ntosknrl.exe are normal for AVG.

There are many valid reasons for those files to show changed, a Windows update, file system check that replaced them if corrupted, and others. As long as AVG doesn't say they are infected it is ok. If it continues to show changed, delete the following file(s) in the C:\ directory and AVG will create a new one(s)...AVG7DB_F.DAT, AVG7QT.DAT

kernel32.dll, wsock32.dll, user32.dll, shell32.dll and ntosknrl.exe have "changed"

It is normal that AVG shows that files, the MBR or Boot record to have changed. These are done during normal maintainance, when you or windows updates files or have had to correct errors on the drive. The only time that you should worry is if they also show as infected.

To get AVG to quit showing them as changed, open the AVG Test Center, click the F3 key on your keyboard and tell it to accept the changes. If it still shows something as changed after this.. delete the file named AVG7QT.DAT in the %ALLUSERSPROFILE%\Application Data\avg7\ folder and AVG will rebuild it the next time it is run.

The %ALLUSERSPROFILE% is different for each version of Windows. The following are the typical locations for XP and Win9x

XP - C:\Documents and Settings\All Users\Application Data\avg7
Win9x -C:\Windows\All Users\Application Data\avg7

Another method suggested by DEStucki to remove the MBR changed alert if the above method didn't help...
Go to the System Area Test settings
Select the "Remove MBR" button to remove the MBR from the list of items in the System Area test list
Click on OK so that the list has been up dated
Now go back into the System Area Test settings and push the "Default" button to put the MBR back in the list.

Changed File Alerts
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users