Hello, I have been trying very hard to get rid of these viruses for two days straight now. I have Kaspersky antivirus, but it can't find these infections in scans. When it scans, it says I have a trojan, but when it tries to remove it, my computer shuts down.
I tried following the "manual removal instructions for antivermins" but none of the files I had to rename were found. :C
I also tried running SmitFraudFix.exe, but when it starts the scan, it disappears and never comes back. I don't know what to do.
*** security warning balloons, yellow triangle with black exclamation point, bubble says:
Security Alert: Networm-i.virus@fp
Type- virus/network Worm
Damage level - High
Description- virus that damages executabe files
advice: delete/ quarentine immediately
Protection: click this balloon to download certified antivirus software.
*** Lots of ie popups telling me my computer is at risk, also trying to download "fake" antivirus softwares
-----------some say: unwanted popups detected, software is missing or corrupted, and it has charts
-----------some say an error occurred, and to click stuff to fix it
***Here is a screen shot: http://img149.imageshack.us/img149/5912/virusalertsla1.jpg
My computer specs:
microsoft xp 64 professional edition of windows
Dell Precision pws690
Intel ® xeon® CPU
5130 @ 2.00GHz
2.00 GHz, 4GB Ram
Two harddrives with Raid something so that the information is spread between them
grand total of 500GB between the two
Not sure what else you may need, but please help me get rid of this...
PS- AVG has found:
trojan horse delf.CHK
trojan horse agent.CBX
trojan horse lop.4.k
trojan horse downloader.Zlob.VKN
--Note, delf and Zlob are in the vault, but cannot be healed.
Scanning again, and it's finding more viruses, is it caused by the trojans?
still having all these popups... help