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I Cant Get Rid Off Virtumundo


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9 replies to this topic

#1 peterjwfrench

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Posted 25 March 2008 - 12:04 PM

I have gone though all steps that a person was having the only problem I having now is getting rid of the red box and virus I have tried running a few diffrent progs including hijackthis, i ran trendmicro.com (housecall), I run a number of diffrent removal tools and finding tools such as virtumundob and malwarebytes, spybot search and destroy but now I cant run any of the programs the stage I am back to is the red circle with the white x in the sys tray, if someone can tell me a way to get rid of this anoying adware, spyware or whatever you like to call it I would be gratefully apprieative.

Thanks
pete

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#2 quietman7

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Posted 25 March 2008 - 12:10 PM

Please print out and follow the instructions for using "Vundofix". -- If using Windows Vista be sure to Run As Administrator.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the 'Fix Vundo' button.
  • After running VundoFix, a text file named vundofix.txt will automatically be saved to the root of the system drive, usually at C:\vundofix.txt.
  • Please copy & paste the contents of that text file into your next reply.
Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#3 peterjwfrench

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Posted 26 March 2008 - 04:30 AM

I cant get the programs to run from my desktop in normal or safe mode apart from atf-cleaner I havn't used it yet I was just seeing if it would open all other progs I cant get to open from my desktop is their a way of getting to exacute them in the cmd promt ?

thanks
peter french

#4 quietman7

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Posted 26 March 2008 - 07:15 AM

Some types of malware will disable Vundofix and other security tools. If Vundofix will not run, try renaming it to myfix.exe or something else. If needed, change the .exe extension to .bat, .com, .pif, or .scr and then double-click to run..

Edited by quietman7, 26 March 2008 - 07:16 AM.

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#5 peterjwfrench

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Posted 26 March 2008 - 08:14 AM

now I have changed it to .bat its now ran all the other spyware removal tooks won't run either so should I change them all to bat, allso I have come across another problem winreamimator has appeared is that another virus/adware item ?

thanks
pete

#6 peterjwfrench

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Posted 26 March 2008 - 08:41 AM

Vudo fix found nothing


VundoFix V6.1.0

Checking Java version...

Java version is 1.5.0.3

Java version is 1.5.0.6

Scan started at 09:45:13 19/08/2006

Listing files found while scanning....

No infected files were found.


Beginning removal...

Beginning removal...

Beginning removal...

VundoFix V6.1.0

Checking Java version...

Java version is 1.5.0.8

Scan started at 15:33:48 20/08/2006

Listing files found while scanning....

No infected files were found.


Beginning removal...

VundoFix V7.0.3

Scan started at 20:01:48 25/03/2008

Listing files found while scanning....


VundoFix V7.0.3

Scan started at 13:15:25 26/03/2008

Listing files found while scanning....

No infected files were found.

#7 MeltedBrain

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Posted 26 March 2008 - 10:00 AM

I have tried to remove virtumundo with combofix but avira keeps popping up alerts about TR/Vundo.AG.
Can someone tell me what i should do? I don't want to download anything but the programs i have is ComboFix, Spybot, Avira AntiVir and HiJackThis.

#8 quietman7

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Posted 26 March 2008 - 05:58 PM

Welcome to BC MeltedBrain

You should not be using Combofix unless instructed to do so by a Malware Removal Expert. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer.

If you have an issue or problem you would like to discuss, please start your own topic. Doing that will help to avoid the confusion that often occurs when trying to help two or more people in the same thread with different problems. Even if your problem is similar to the original poster's problem, the solution could be different based on the kind of hardware, software, system requirements, etc. you are using and the presence of other malware. Further, posting for assistance in someone else's topic is not considered proper forum etiquette.

Thanks for your cooperation.

peterjwfrench, follow the instructions in the self-help guide titled "How to remove WinReanimator".
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#9 peterjwfrench

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Posted 27 March 2008 - 06:05 PM

thanks for all you help computer now :thumbsup: again

pete

#10 quietman7

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Posted 27 March 2008 - 06:10 PM

Your welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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