Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Computer "hangs" When Running Virus/ad/spyware Scans

  • Please log in to reply
1 reply to this topic

#1 txmugglemama


  • Members
  • 2 posts
  • Local time:10:34 PM

Posted 25 March 2008 - 11:03 AM

:thumbsup: Hi everyone...bleepingcomputer newbie here, so please let me know if more info is needed. Here's the problem. About a month or so ago, my daily Norton Anti-Virus scan started "hanging". It usually happened around c:\windows\ie7\reg00561 (although the numbers following "reg" varied). I tried running an AdAware2007 scan...it hung too. As did SpySweeper, CA Anti-Virus and any other virus/ad/spyware scanner I tried. Since they all had issues, I thought that the problem might lay within Internet Explorer 7, so I tried to uninstall. I got as far as the point where it "Updates Registry"...it hung there just like with the scans. When it hangs, I have to turn the computer off at the on/off button with no "shutdown". So, I am at a loss as to what to do. My computer SEEMS to run OK, but I haven't been able to run any type of "security scan" in almost 6 weeks, so something is obviously wrong. Any help/ideas would be appreciated. Please let me know what else I should do or other info to provide for assistance. Thanks in advance. Tracy

BC AdBot (Login to Remove)


#2 quietman7


    Bleepin' Janitor

  • Global Moderator
  • 52,056 posts
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:34 PM

Posted 25 March 2008 - 11:57 AM

Have your tried running your scans in "Safe Mode"?
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users