I figure I should introduce myself before I heap some trouble your way so, on behalf of the people I represent I would like to extend a greeting and some thanks in advance.
I've been in IT for over 10 years, more like I've been around in IT since I wouldn't call myself technical compared to you guys. Although I figured I must have been doing something right since I have yet to be directly affected by malware and such, it took one look at my cousin's ravaged computer to realize just how helpless and clueless I am.
I hope you guys can remedy some of that, you will be hearing from me soon enough.
Cheers and salutations,