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#1 homarc

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Posted 24 March 2008 - 11:29 PM

I cannot seem to get Adobe Acrobat 8 deleted from my pc. I want to install 8.1.2 and I can't get AcroIEHelper.dll deleted???
When I try to install the new version, it tells me the old version has to be uninstalled first.

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#2 dc3

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Posted 24 March 2008 - 11:47 PM

Are you using the Adobe uninstaller in the Add and Remove in the Control Panel?

Have you tried uninstalling in Safe Mode?

If that doesn't work this article may be of some help.

Edited by dc3, 24 March 2008 - 11:48 PM.

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#3 homarc

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Posted 25 March 2008 - 01:28 PM

Unfortunately there isn't an uninstaller for Adobe in my control panel. I will try to uninstall in the Safe Mode.

#4 homarc

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Posted 25 March 2008 - 03:04 PM

Solved my problem by installing Windows Clean up "msicuu2.exe" utility
Selecting Adobe and delete did the trick. New version installed easily.




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