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Have I lost a vital programme


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#1 Onlythebrave

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Posted 19 March 2005 - 04:17 PM

Hi

Over the last couple of days I have been helped through the Hijackthis review from this site, and got my computer clean.

Having minor problems with printer, for some reason I can't see the ink monitor, to see which colours need replacing. Have been to Epson(C64) website, and followed what they have said, by re install the Monitor 3 from the CDROM. ButI get this message:

16 bit windows subsystem.
c:\windows\system32\autoexe.nt.
The system file is not suitable for running MS DOS and Microsoft windows applications. choose close to terminate program.
CLOSE IGNORE


Am I missing some vital programme?
What should I do?

Thanks for looking

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#2 Nielsvds

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Posted 19 March 2005 - 04:51 PM

Go to the map windows on your hard disk probable c: (but that depends) and open the sub map repair and copy the file autoexec.nt too the map system 32 .
Normally your problem should be gone.

#3 Onlythebrave

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Posted 19 March 2005 - 07:03 PM

Thanks for reading my question.

I do not understand the inner workings of computers that well.

So I do not understand your instructions as to what to do, is it possible you could tell me step by step what I must do.

Thanks

#4 miekiemoes

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Posted 19 March 2005 - 07:25 PM

Hello,

Try this:

http://www.visualtour.com/downloads/xp_fix.exe

It replaces your AUTOEXEC.NT, CONFIG.NT, and COMMAND.COM back when missing.
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#5 Onlythebrave

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Posted 19 March 2005 - 07:40 PM

Many Thanks miekiemoes

#6 miekiemoes

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Posted 19 March 2005 - 08:02 PM

Glad i could help you again. :-)
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#7 Onlythebrave

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Posted 20 March 2005 - 04:00 AM

Hi miekiemoes.

Since my recent computer problems, which you know, I feel very unsure when things are a little different on my computer. I have downloaded window updates, got my printer back etc etc. But my start up is slower than it was before my computer became infected last week. Most of the downloads (and updates for these, 13 in total) you advised me with in connection with the Hijackthis problems I had are on my desktop. Could this be slowing Start up?

Once start up has finished and Desktop is showing, computer appears to be working well. I have yet to re load many other software programmes

Oh dear, am I becoming obsessed!!

(a little knowledge causes great uncertainty!)

#8 miekiemoes

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Posted 20 March 2005 - 04:04 AM

Hello,

Ok, can you post a new hijackthislog here? Let's see what items you can disable through startup.
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#9 Onlythebrave

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Posted 20 March 2005 - 05:45 AM

Hello again

Here is the hijackthis lastest scan

Logfile of HijackThis v1.99.1
Scan saved at 10:43:45, on 20/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Apps\ActivBoard\MMKeybd.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Apps\ActivBoard\TrayMon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Apps\ActivBoard\OSD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijackthis\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.packardbell.co.uk/center
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit32.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ACTIVBOARD] C:\Apps\ActivBoard\MMKeybd.exe
O4 - HKLM\..\Run: [ClickMe] C:\apps\ClickMe\ClickMe.exe
O4 - HKLM\..\Run: [System Net] sys32.exe
O4 - HKLM\..\Run: [SBAutoUpdate] "C:\Program Files\SpywareBlaster\sbautoupdate.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [NavRegReminder] "C:\WINDOWS\temp\NavBrowser.exe" /r /i "C:\WINDOWS\temp\NavLoad.ini"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKLM\..\RunServices: [System Net] sys32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=www.packardbell.co.uk/center
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1111171723593
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://support.epson-europe.com/selftest/Prg/ESTPTest.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion...ctor/WebAAS.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


Thank you

#10 miekiemoes

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Posted 20 March 2005 - 06:01 AM

Hello,

Seems that the F2 is back in your log.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit32.exe
O4 - HKLM\..\Run: [System Net] sys32.exe
O4 - HKLM\..\RunServices: [System Net] sys32.exe


* Click on Fix Checked when finished and exit HijackThis.

Now check if userinit32.exe is really gone (not userinit.exe), and search for sys32.exe and delete it if present.

Reboot and post a new hijackthislog.
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#11 Onlythebrave

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Posted 20 March 2005 - 06:25 AM

Ok

Followed you instructions.

I searched for userinit32.exe and sys32.exe and no files were found.

here is the log

Logfile of HijackThis v1.99.1
Scan saved at 11:23:01, on 20/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Apps\ActivBoard\MMKeybd.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Apps\ActivBoard\TrayMon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Apps\ActivBoard\OSD.exe
C:\Hijackthis\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.packardbell.co.uk/center
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ACTIVBOARD] C:\Apps\ActivBoard\MMKeybd.exe
O4 - HKLM\..\Run: [ClickMe] C:\apps\ClickMe\ClickMe.exe
O4 - HKLM\..\Run: [SBAutoUpdate] "C:\Program Files\SpywareBlaster\sbautoupdate.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [NavRegReminder] "C:\WINDOWS\temp\NavBrowser.exe" /r /i "C:\WINDOWS\temp\NavLoad.ini"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=www.packardbell.co.uk/center
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1111171723593
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://support.epson-europe.com/selftest/Prg/ESTPTest.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion...ctor/WebAAS.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Thanks

#12 miekiemoes

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Posted 20 March 2005 - 06:33 AM

Looks good again. The entries you checked and fixed must be the reason why your startup was slow..

Startup faster now?
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#13 Onlythebrave

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Posted 20 March 2005 - 06:40 AM

When I put my password in and loading personal settings comes uo, it takes about 40 seconds to get to desktop. Is that about right?

Thanks

#14 miekiemoes

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Posted 20 March 2005 - 07:01 AM

Well, you can disable some programs from starting up with windows.
To do this, go to start > run > and type: msconfig
Choose tab 'startup'
There you will find a list of all programs that starts up together with windows.

The choice is yours which programs you find necessary to start up with windows, but the next ones are not really necessary:

ClickMe.exe
NavRegReminder (NavLoad.ini)
MSMSGS (your messenger)

So uncheck them > apply > OK.

In the other thread, i let you download and install Ccleaner.. so start it again and click: Run Cleaner
Also, in CCleaner, there's the option to scan for obsolete registry-entries.
Choose the option 'Issues' and click ' Scan for Issues'
Check them all and let CCleaner fix it.
Make sure you create that backup when CCleaner asks you to!!

Also, defragment your system.

Edited by miekiemoes, 20 March 2005 - 07:02 AM.

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#15 Onlythebrave

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Posted 20 March 2005 - 10:33 AM

So you dont think 40 seconds is Ok for start up! will it get slower as I add software to my computer, or does it not make a difference.

I went to do the defrag clean up this moring, but the compter said it was ok!

Ok, Did the msconfig and unchecked

ClickMe.exe
NavRegReminder (NavLoad.ini)
MSMSGS (your messenger)

Had to then reboot.

Start up looked different, there was a black bacground(as in when starting up in safemode) with options of
Windows
Windows XP Home
Windows XP professional

Windows XP Home was already highlighted, I didnt need to press a key,then went to my password page and then loading my personal settings. I then got this message:

"The System Configuration Utility is in Diagnostic or Selective mode causing this message to be displayed and the utility to run everytime windows starts.
Choose Normal set up mode on the general tab to start windows normallyand undo any changes you made to the System Configuration Utility."

I went back to an re-instated
ClickMe.exe
NavRegReminder (NavLoad.ini)
MSMSGS (your messenger)

and the had to reboot again. Windows started up in this black(diagnostic) background again, but this time I did not get the message (as above).

Was not sure about this and have not yet done the other things you suggested. Why is it still starting in this diagnostic selective mode? Have I done something wrong?

Have been slow to get back to you as printer, with (new) cartidges is printing blank pages, even after nozzle and head cleaning.
If it's not one thing......

Edited by Onlythebrave, 20 March 2005 - 12:48 PM.





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