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Norton Antivirus


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11 replies to this topic

#1 bvdman89

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Posted 24 March 2008 - 07:30 PM

Hello. I'm using Norton AntiVirus 2007. Under Auto-Protect it says Error (see screenshot). Any ideas why? I have a Windows XP SP2 computer. I've already run automatic update (which is what the Norton fix tool on the left did) but I still have this error.
Posted Image

Edited by bvdman89, 24 March 2008 - 07:32 PM.


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#2 david28

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Posted 25 March 2008 - 12:34 AM

Have you tried pressing Fix Now?

#3 bvdman89

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Posted 25 March 2008 - 06:30 PM

Yes, when I press that, automatic update runs and the problem is still there. It only gets fixed temporarily after I restart the computer. A few minutes in, the error occurs.

#4 Budapest

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Posted 25 March 2008 - 06:33 PM

Do you have another anti-virus installed on your computer besides Norton?

It's never a good idea to have more than one anti-virus installed as their real-time protections tend to fight against each other.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 bvdman89

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Posted 25 March 2008 - 08:09 PM

Nope. No others.

#6 Budapest

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Posted 25 March 2008 - 08:15 PM

I would uninstall Norton (using the uninstall tool downloaded from their website) and then reinstall it.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 bvdman89

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Posted 25 March 2008 - 08:39 PM

I tried uninstalling (both with Add/Remove programs and with their uninstall tool) and then reinstalled it again. Problem persists.

#8 bvdman89

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Posted 26 March 2008 - 06:37 PM

I was able to capture a screenshot of the error. I tried what was suggested on norton's site. Same problem.
Posted Image

#9 Budapest

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Posted 26 March 2008 - 06:45 PM

Did you try the fix given here?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 bvdman89

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Posted 27 March 2008 - 05:18 PM

Yes, the fix tool is automatic update and I haven't ever used system restore.

#11 hillbillygreek

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Posted 27 March 2008 - 10:01 PM

Maybe need to reset it. See :

Re-enable Auto Protect

#12 bvdman89

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Posted 27 March 2008 - 10:49 PM

Ok -- I'll try that the next time I receive the error.




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