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Folder Pops Up On Start Up

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Posted 24 March 2008 - 09:34 AM

Whenever the computer is restarted the Dell folder opens up and has to be closed. Is there anyway I can keep it from showing up?

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#2 dc3


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Posted 24 March 2008 - 10:06 AM

Hi AFVM, and welcome to BleepingComputer.

Would you please post what file you are seeing.

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Posted 24 March 2008 - 03:43 PM

The window has Dell in the upper left corner. Then there are seven folders:

Digital Jukebox Drivers
Sare DLL
Training Icon
JB Series 2Drv
Media Experience

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Posted 25 March 2008 - 12:15 AM

Most likely this is an error caused by an entry that's trying to load a program that no longer exists (and was in the Dell folder). To track it down, use this free program: http://www.microsoft.com/technet/sysintern...s/Autoruns.mspx

Most likely it will be a Dell utility and the Image Name will point to a program in the Dell folder. Comparing the filename in the Image Name to the files in the Dell folder will let you figure out which one is missing.
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