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Lost Printer?!?


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19 replies to this topic

#1 karbo1

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Posted 23 March 2008 - 06:41 PM

Sorry for the double thread. I wrote it in the wrong category. I have XP Pro sp1

I had to replace the SPOOLSV.exe file in system32 with a clean file because it had been infected by a trojan. Since this controls things like the printer, now, my printer driver doesn't work anymore and I don't even see the printer in the device manager, unless I ask to show "hidden devices". I can't uninstall the driver nor install it back with my CD. It doesn't show in Control Panel either. So, if I want to print something, it says I must install a printer.

Any idea? What can I do? Help me please, I really need to print something fast!

Thank you

Edited by karbo1, 23 March 2008 - 06:41 PM.

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#2 Monty007

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Posted 23 March 2008 - 06:52 PM

Hi, I would go through control panel>printers and add a new printer. It should install fine.
MCP
MSDST

#3 karbo1

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Posted 23 March 2008 - 06:57 PM

I can't be done. It gives an error message.
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#4 Queen-Evie

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Posted 23 March 2008 - 08:01 PM

What error message do you get?

#5 karbo1

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Posted 24 March 2008 - 08:50 AM

Nothing. It only says impossible to continue.
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#6 karbo1

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Posted 24 March 2008 - 08:52 AM

Someone suggested installing Windows installer cleanup. I don't know if it could work. I've already tried CCleaner without success.
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#7 dc3

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Posted 24 March 2008 - 08:59 AM

Have you tried physically uninstalling it, turn the computer on and off, reinstall it, turn it back on and see if it's recognized by the install wizard as new hardware?

You also install SP2, that will help some with the infections.

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Posted 24 March 2008 - 01:29 PM

Yes get SP2 or SP3 RC2 and get all the latest updates and scan your computer for errors. And remove junk files with cleanup tool etc. If nothing works maybe even try a registry cleaner ( not recommended just try ccleaner's registry cleaner)

#9 karbo1

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Posted 24 March 2008 - 03:09 PM

I don't think I'll be able to fix this thing. I'll have to get a XP Pro sp2 disk and reformat everything. That will make the ultimate cleanup!

I've tried CCleaner. Doesn't do anything. Never did either. Those programs don't do much. Wouldn't be worth paying for. So many others like it...

Edited by karbo1, 24 March 2008 - 03:11 PM.

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#10 karbo1

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Posted 24 March 2008 - 07:21 PM

Tried Windows installer cleanup. It doesn't work either, like CCleaner's function that does the same thing. Anymore ideas before I go buy a version of sp2? As for sp3, didn't even know it existed! It took a while before sp2 could work, I imagine it will take also a while for sp3... Don't think I'll take that chance right now, especially with a 8 year old computer like mine. Might get trouble finding all my drivers...

Thank you

Edited by karbo1, 24 March 2008 - 07:25 PM.

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#11 usasma

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Posted 25 March 2008 - 12:20 AM

SP3 isn't as invasive as SP2 was - but it hasn't been released yet AFAIK

2 things can cause major problems when installing SP2 - malware or incompatible drivers. If you think you're infected, now isn't the time to get SP2 installed. But if you decide to reformat, then SP2 should be the first thing that you install.
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#12 karbo1

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Posted 25 March 2008 - 06:38 AM

I see no reason not to reformat. I made my backups for the files I want to keep. If I go through the trouble of buying SP2 and reinstalling Windows XP, I will surely clean everything up at the same time.
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#13 usasma

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Posted 25 March 2008 - 06:48 AM

You won't have to buy SP2, your SP1 disk and a downloaded copy of SP2 will work just fine. Here's a link on how to slipstream SP2 into your SP1 disk: http://www.winsupersite.com/showcase/windo..._slipstream.asp
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#14 karbo1

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Posted 25 March 2008 - 10:24 AM

That would be great. Thank you for the link. Unfortunately, I don't have a copy of XP sp1. I only have image CDs and a boot disk. Also, since it was a corporate version I got at work a few years back, the license is expired and the key has been blocked by Microsoft. I can't even make updates anymore. So, a new complete version of sp2 is well over due...
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#15 hamluis

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Posted 25 March 2008 - 10:39 AM

http://www.mwave.com/mwave/Skusearch.hmx?scriteria=AA15060

About as cheap as I can find today.

Louis




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