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Iexplore.exe Will Not Let Me Shut Down Notebook?


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#1 georgia

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Posted 23 March 2008 - 04:32 PM

For some reason when I go to shut down my son's notebook, it will not shut down. It keeps showing the error "iexplore.exe" is not responding
The version is 6.0.2900.2180.xpsp2....any ideas??
I look forward to comments, thank you.
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#2 garmanma

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Posted 23 March 2008 - 06:33 PM

Did you recently upgrade to I.E.7?

Have you switched firewalls?

Have you installed or upgraded any other internet related software?

Try a repair of IE: http://www.helpwithwindows.com/

When running sfc /scannow, it'll ask for the XP OS disc.
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why won't my laptop work?

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#3 ///

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Posted 23 March 2008 - 08:24 PM

Ahh, so you are using IE6. IE6 doesn't work anymore UPGRADE TO IE7!! :flowers: IE7 is better and Faster and IE6 is giving everyone trouble. So update your computer. And hold down the power button to shut off the computer. If you don't have Ccleaner or cleanup assistant, then download one and clean your computer. And I hope you have a good anti-virus and anti-spyware program like Norton internet security and spyware doctor from google pack. :thumbsup:

#4 georgia

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Posted 23 March 2008 - 10:42 PM

Yes I know that IE 6 is outdated...however we have to get to that point in between classes !! Yes, NAV 07, spybot, and hosts file.
I am going to give the notebook a good cleanup as recommended earlier and do the "check up for windows" still having all its brains!!!
If the scanow has a problem then maybe that is the issue with IE6???
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#5 mme

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Posted 23 March 2008 - 10:48 PM

try installing uphclean
it could be that registry not closing

http://www.microsoft.com/downloads/details...;displaylang=en

Edited by mme, 23 March 2008 - 10:58 PM.


#6 georgia

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Posted 25 March 2008 - 07:30 PM

I have to admit that I looked at that Link but really don't know what to do with it ??
Sorry to admit that this is me >>>> :thumbsup: !!!

I don't understand the link...sorry.
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#7 mme

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Posted 25 March 2008 - 07:51 PM

when your at the download page
click on download
you will have a choice to save run or cancel
choose run
then you will get another pop up
on that one choose run
you may need to install it or it will install its self
then restart your computer

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#8 georgia

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Posted 27 March 2008 - 08:44 AM

Hi everyone, I just had the opportunity to follow the great instructions of "mme" which I thank you very much for indeed !!! I am not that great with tech instructions however I keep a journal of my issues and solutions and this is a definite keeper.

I followed everything and did the reboot and there has been no further "iexplore.exe" issues. Both my son and I are finally able to shut down the notebook w/o this nagging problem. I know that I have to get the IE7 installed as soon as I can free him up from his notebook at college. He is non-tech like myself and get a neighbor who is a tech to do it so there are no remnants of the old app lurking around.
Thanks one and all for the input, it is sincerely apppreciated !!!
BTW, is it a good idea to "lock the tool bars" on my browser????
Just thought that I would ask the question as I have never done that and thought maybe I should.
Again thank you for your time and interest !!!
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#9 hamluis

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Posted 27 March 2008 - 11:32 AM

Nice job, MME :thumbsup:.

I had never heard of this tool but I've now added it to my list of "permanent" links (used as ready references).

Thanks.

Louis

#10 garmanma

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Posted 27 March 2008 - 12:53 PM

Nice job, MME :thumbsup:.

I had never heard of this tool but I've now added it to my list of "permanent" links (used as ready references).

Thanks.

Louis

Likewise. Thanks mme, my troubleshooting folder is getting larger
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#11 georgia

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Posted 08 April 2008 - 03:36 AM

The folks here are great...I just passed this along to a colleague at work and it fixed the issue there as well.
Thank you for taking the time with fellow members who find themselves in a demise !!! :thumbsup:
Talent is a flame. Genius is a fire.




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