Windows Explorer Error Message:
After formatting my computer, installing windows xp pro sp2 and office 2007 pro, downloading all windows and office update, and installing all other required software ...etc, an error message keeps appearing on my desktop. I cannot be sure what triggers it? It occurs immediately after I close any opened folder. I am not certain this happens all the time. The error message is the following:
[Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience].
And here are the details of the error signature:
After I close this error message, the task bar and desktop momentarily disappears and then reappears again. If I ignore it, I could go on working with my computer as if nothing happens. I may have multiple instances of this error message. In the worst scenario but rarely I get a Dr. Watson postmortem debugger saying it has encounter a problem and it needs to close, sorry for the inconvenience, after that my pc freezes up and nothing works I would have to use Ctrl>Alt>delete to restart my computer.
I tried your post at: http://www.bleepingcomputer.com/forums/t/136238/windows-explorer-freezes/
But it didn’t help at ll.
Here are the things I have done. I tried to google some solutions for this problem and I applied various tweaks suggested in a couple of these solutions but with no luck. I ran my anti virus and I even used bitdender online scan, and spybot search and destroy to remove spyware. I even used the command prompt "sfc /scannow" to fix the registry and "sfc /scannow" with the Windows XP CD to check and rebuild any windows corrupt files, but without any luck at all. The message keeps coming. I don’t want to format my computer and go through all those subsequent time consuming steps again. Somebody please help me.
Just in case you need it, here is the info about my computer:
OS: Windows XP Sp 2 Pro
Motherboard and CPU: Intel® Pentium® 4 CPU 2.00 GHz1.99 GHz
RAM: 512 MB, 184-pin RIMM, PC800 for Intel D850GB Motherboard
Hard Drives: have 80 GB hard desk with two partitions and an external usp 500 GB drive with power.
I know my computer is old but it is reliable and never gave serious problems. This is the first time I get this kind of Windows Explorer problem. By the way do I need to post a hijack this report? Somebody please help me.