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Outlook Express Generating Odd Dbx File ?

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#1 billbarnett1661


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Posted 22 March 2008 - 07:04 PM

Relatively new PC with Windows {OEM} XP Home SP 2 OS running with
Intel Core 2 Duo E6850
ASUS P5K: Intel P35, PCIE x16
4 GB (2 x 2 GB) Mushkin memory
512 MB NVidia GeForce 8500GT
Western Digital 500 GB, 7200 RPM, SATA 3.0

OK....so I am fine using Outlook Express for sending and receiving
of email so this isn't a major problem but I'm freaked out by the
"regeneration" of .dbx file after I've cleaned out all the .dbx files
(except, of course, the folders.dbx which I've left alone) within
the OE folder within owner/local settings/application data/identities.

Rather than just creating an inbox.dbx folder... my computer/OE
instead makes a folder called inbox (1).dbx and that has never
happened before. All my incoming mail is being stored in that folder.

If I try to rename the folder my inbox emails just disappear. I have
a program called DBXtract that I've used to try and workaround with no
success.... good program but hot helpful with this particular issue.

Could mail settings with my ISP (verizon) somehow affect settings
directly within my OE ? I'm guessing the answer is yes and thinking
my problem may lie with my mailbox/settings at Verizon Central....

Has anyone had or heard of this problem?

Thanks, BILL

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#2 mommabear


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Posted 23 March 2008 - 08:07 AM

Do you also still have an Inbox.dbx along with the Inbox (1).dbx, or just the one?

I'm still looking through Google about this, but here's something you could try.

First off, do some backing up first so nothing important is lost forever. A lot of this backing up is redundant, but we want plenty of options left to try.

1. Go into your identity and copy the whole darned OE Identity folder into My Documents.
C:\Documents and Settings\YourName\Local Settings\Application Data\Identities
(You probably only need the folder containing your dbx files, but we're playing it safe.)

2. Create a "Backup" folder in OE and move the emails from your Inbox to that folder.

2a. Optional. You didn't say exactly how DBXtract failed to help you. But if you doubt it recovered a usable backup of your emails, here is another program (free) that I saw mentioned on several forums.

Outlook Express Extraction (scroll down a bit to find it)

Unfortunately I haven't found any description of what it looks like, what it actually does, or how to actually use it. But no one said it did any harm. Your choice.

2. Empty your recycle bin. This is just to make it easy to find anything you might need to restore.

3. Make a System Restore Point

Now try deleting the Inbox.dbx (if you have that too) and Inbox (1).dbx again. (I'm assuming you already knew that OE should be closed when doing this?)

Restart OE to recreate the new Inbox.dbx. Is your Inbox empty or are your emails back in there too?

If your Inbox is now empty, then move your emails from the Backup Folder into the new Inbox.

Close OE. Open it again and see if everything still okay.

Now go back to your Identity just to make sure OE did not create another (1).dbx after doing that. If it did create a (1) also, try deleting it. Open OE again to see if your message are still there. If not, restore it back from the recycle bin.

(If you keep ending up with two Inboxes again and that's the only way you can see your emails, it probably means that the Folders.dbx is corrupted. There's more on that if we have to deal with that instead.)

#3 billbarnett1661

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Posted 24 March 2008 - 04:09 PM


Sorry for the slow response. When I go to work
it's for 24 hours straight.

Just have the one....it's inbox(1).dbx.

When I got back home I followed
your advice step-by-step and to
answer your other questions... yes, I was aware
to close my OE when trying to delete a dbx file...
and after the restart of OE so that inbox.dbx
would be recreated my emails were not in OE.

When I opened back up the GUID/Microsoft/OE
folder in order to drag the emails out of the backup folder
to the OE inbox I noted that inbox(1).dbx was already
recreated. Went ahead and moved emails back
to the OE inbox.

The only folder that OE generates is inbox(1).dbx.
It no longer recreates just plain inbox.dbx

Question... if folders.dbx is corrupted is there anything
I could or should do to check and/or repair it ?

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