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Adware :virtumonde


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11 replies to this topic

#1 patoshik

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Posted 22 March 2008 - 05:39 PM

Hello all, cant remove it.Used already all antivirus softwares.Nothing helped.What to do? :thumbsup:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:36:44, on 23.03.2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_14\bin\jusched.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://samlab.ws/
O2 - BHO: (no name) - {00464FCD-712D-4AD3-92FA-B5D3F3942576} - (no file)
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Reader 8.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {3AB4227D-B7C8-46F4-A365-21BA6345079D} - (no file)
O2 - BHO: (no name) - {5090E045-5955-4BCA-A4BB-66B3FCC61798} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: (no name) - {6B13A9C3-7E5F-4E5C-9C0C-828184F9C021} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_14\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {85A611CA-CA0F-469B-8220-B70221A545BB} - C:\WINDOWS\system32\awtspqq.dll
O2 - BHO: (no name) - {DE23B991-225B-4855-A477-65736AC4DD86} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_14\bin\jusched.exe"
O4 - HKLM\..\Run: [0c3f3f8a] rundll32.exe "C:\WINDOWS\system32\dchviahg.dll",b
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Policies\Explorer\Run: [Windows Security Tool] WinSecure.exe
O4 - HKCU\..\Policies\Explorer\Run: [NTSpool] NTSpool.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Download with GetRight Pro - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Pro Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_14\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_14\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{48E14707-0F9D-42F5-9FC7-956035958E51}: NameServer = 62.217.132.65 62.217.132.66
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: awtspqq - C:\WINDOWS\SYSTEM32\awtspqq.dll
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 5772 bytes

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#2 patoshik

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Posted 23 March 2008 - 03:18 AM

I have attached the screenshot of my PC antiviruse's qarantine.

Attached Files



#3 patoshik

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Posted 23 March 2008 - 04:31 AM

is anybody here to help ?

#4 Rahina

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Posted 23 March 2008 - 05:18 AM

Hello! Welcome to the forums!

There are Loads and Loads of logs that neads an answer here, so it usually takes a while until you reach someone, today you are lucky.

( 1 )

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

Download the latest version of Java Runtime Environment (JRE) 6/05

Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.

Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.

Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on the download to install the newest version.

( 2 )

Please download VundoFix.exe to your desktop
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

Please Let me know the results from Vundofix and HJT.

Vundofix Log is located:

C:\Vundofix.txt
[ Antivirus ] [ Firewall ] [ Spywareblaster ] [ Malwarebytes Anti-Malware ] [ Windows update ] [ Firefox ] [ WinPatrol ] [ ATF Cleaner ]

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#5 patoshik

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Posted 23 March 2008 - 12:33 PM

Hello! Welcome to the forums!

There are Loads and Loads of logs that neads an answer here, so it usually takes a while until you reach someone, today you are lucky.

( 1 )

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

Download the latest version of Java Runtime Environment (JRE) 6/05

Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.

Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.

Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on the download to install the newest version.

( 2 )

Please download VundoFix.exe to your desktop

  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

Please Let me know the results from Vundofix and HJT.

Vundofix Log is located:

C:\Vundofix.txt

First of all let me thank you for response.
I did all above advised steps.Vundofix did not found any infected file.I have attached screenshot of Antivirus software's qurantine file in addition to others.
----------------------------------------

VundoFix V7.0.3

Scan started at 20:53:59 23.03.2008

Listing files found while scanning....

No infected files were found.
-----------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:15:17, on 23.03.2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\Program Files\TechSmith\SnagIt 8\SnagPriv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://samlab.ws/
O2 - BHO: (no name) - {00464FCD-712D-4AD3-92FA-B5D3F3942576} - (no file)
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Reader 8.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {3AB4227D-B7C8-46F4-A365-21BA6345079D} - (no file)
O2 - BHO: (no name) - {5090E045-5955-4BCA-A4BB-66B3FCC61798} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: (no name) - {6B13A9C3-7E5F-4E5C-9C0C-828184F9C021} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {85A611CA-CA0F-469B-8220-B70221A545BB} - C:\WINDOWS\system32\awtspqq.dll
O2 - BHO: (no name) - {DE23B991-225B-4855-A477-65736AC4DD86} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [0c3f3f8a] rundll32.exe "C:\WINDOWS\system32\dchviahg.dll",b
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [SpyClean] C:\Program Files\Netcom3 Cleaner\SpyClean.exe
O4 - HKCU\..\Policies\Explorer\Run: [Windows Security Tool] WinSecure.exe
O4 - HKCU\..\Policies\Explorer\Run: [NTSpool] NTSpool.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Download with GetRight Pro - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Pro Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{48E14707-0F9D-42F5-9FC7-956035958E51}: NameServer = 62.217.132.65 62.217.132.66
O20 - Winlogon Notify: awtspqq - C:\WINDOWS\SYSTEM32\awtspqq.dll
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: NetCom3 Service (Netcom3) - Unknown owner - C:\Program Files\Netcom3 Cleaner\PSCMonitor.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 5891 bytes

Attached Files



#6 Rahina

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Posted 23 March 2008 - 04:05 PM

You are infected with a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

http://www.dslreports.com/faq/10451
http://www.dslreports.com/faq/10063

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so.
Should you have any questions, please feel free to ask.

Please let me know what you have decided to do in your next post.

Edited by Rahina Rescue, 23 March 2008 - 04:38 PM.

[ Antivirus ] [ Firewall ] [ Spywareblaster ] [ Malwarebytes Anti-Malware ] [ Windows update ] [ Firefox ] [ WinPatrol ] [ ATF Cleaner ]

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#7 patoshik

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Posted 24 March 2008 - 02:12 AM

You are infected with a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

http://www.dslreports.com/faq/10451
http://www.dslreports.com/faq/10063

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so.
Should you have any questions, please feel free to ask.

Please let me know what you have decided to do in your next post.

Dear Rahina Rescue,
I have removed all my sensible files and documents and changed password for my different site's accounts in another PC.
I am not able to format and reinstall Windows again nearest days.You wrote that you can help me to clean my PC .Ok.No problem.But how can I make sure that my PC will be safe and that trojan will be cleaned out at all.Is it qarantined of 100% ?

#8 Rahina

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Posted 24 March 2008 - 08:38 AM

Hello!

Good to hear that you changed passwords.

I am able to get your computer cleaned, but i suggest you to be more careful in the future :thumbsup:

Let us continue.

Please download Combofix to your desktop.
  • Double click on Combofix.exe & follow the prompts.
  • When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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#9 patoshik

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Posted 25 March 2008 - 05:33 AM

Hello!

Good to hear that you changed passwords.

I am able to get your computer cleaned, but i suggest you to be more careful in the future :thumbsup:

Let us continue.

Please download Combofix to your desktop.

  • Double click on Combofix.exe & follow the prompts.
  • When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall


Hello there,

Thank you for your help and response.To avoid any suspects with that trojan ,I decided to format PC and I did it.I formatted all discs and fresh copy of Windows was installed.You may close this topic.Thank you All !

Kind Regards,
Patoshik

#10 Rahina

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Posted 25 March 2008 - 12:30 PM

Ok

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - You should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Upgrade your Internet Explorer - You are using Internet Explorer 6, and this is an old version, It's very important for you upgrade your Internet Explorer to version 7, This will make your computer safer and reduce the chances of you get new spywares.
    You can upgrade your Internet Explorer by following this instructions:
    • Click here to download Internet Explorer 7
    • Save in your desktop, when the download ends, double-click at the file and follow the instructions...
    • After the install is over, You must reboot your computer to complete the update.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
let me know if you stil lare receiving issues.
[ Antivirus ] [ Firewall ] [ Spywareblaster ] [ Malwarebytes Anti-Malware ] [ Windows update ] [ Firefox ] [ WinPatrol ] [ ATF Cleaner ]

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#11 patoshik

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Posted 27 March 2008 - 05:41 AM

Ok

Please follow these simple steps in order to keep your computer clean and secure:

  • Disable and Enable System Restore. - You should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Upgrade your Internet Explorer - You are using Internet Explorer 6, and this is an old version, It's very important for you upgrade your Internet Explorer to version 7, This will make your computer safer and reduce the chances of you get new spywares.
    You can upgrade your Internet Explorer by following this instructions:
    • Click here to download Internet Explorer 7
    • Save in your desktop, when the download ends, double-click at the file and follow the instructions...
    • After the install is over, You must reboot your computer to complete the update.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
let me know if you stil lare receiving issues.

Hello again,
Yes i am still here and following to all intructions accordingly step by step.Especially Disable and Enable System Restore. point.Thanks again.

#12 Rahina

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Posted 30 March 2008 - 02:42 PM

No problem.
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