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Win32/bewschy.d, Win32/vmalum.ccpy, Win32/vmalum.ccqa,win32/crushpy!generic, Win32/vmalum.ccqd


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11 replies to this topic

#1 melaniehasavirus

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Posted 21 March 2008 - 09:57 PM

Originally Virus Heat installed itself onto my computer then we added CA Security anti virus and anti spyware protection. This cleaned up some of the problem but I had to download spybot search and destroy to find more spyware. There was a lot of Z lob spyware on the computer. I have spent countless hours on the phone with tech support with Time Warner who is my internet provider who suggested the CA Security that isn't picking up on everything. Now when I run a full scan with CA on my computer it says there are no infections but I keep getting a pop up from CA saying there are 33 infected items. The pop up is random- it isn't in connection with the anti-virus scan. They aren't deleted or quarentened, the pop up just states the file name, infection name, type which is "file" and status which is infected. There are 10 win32/vmalum.ccpy, 19 win32/crushpy!generic, 1 win32/vmalum.ccqd, 2 win32/bewschy.d and 1 vmalum.ccqa. The files aren't quarentened so I can't go in and delete them and when I run the scan to clean them up it isn't picking up on them. So CA anti virus scan isn't picking up on these infected files but then again it is because the pop up knows they are there? Does this make sense? Almost like it knows they are there but it can't do anything with them? Time Warner suggested I get a trojan hunter, is this appropriate? Are you familiar with these infection types? I have googled the names but nothing comes up with the exact match- some of them come up with similar names. What are they capable of and how can I remove them and how will I know for sure when my computer is infection free? Also I did go through the preperation guide before filing a log and the only one that came up with anything was the Ad Aware. Other than that nothing caught anything.

Edited by melaniehasavirus, 21 March 2008 - 10:10 PM.


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#2 quietman7

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Posted 22 March 2008 - 07:55 AM

What OS (Win 2K, XPsp1, XPsp2, Vista) are you using? Have you tried doing your scans in "Safe Mode"? Are you doing scans while logged into the "Administrator Account" or an "account with administrator privileges"?

You need to start there first. If rescanning in Safe Mode does not help, then do this:

Please perform an online scan with Kaspersky WebScanner

Click on Posted Image

You will be promted to install an ActiveX component from Kaspersky, Click Posted Image
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on Posted Image
  • Now click on Posted Image
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click Posted Image
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste the scan results in your next reply.

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#3 melaniehasavirus

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Posted 22 March 2008 - 08:33 PM

I apologize for not being that great with computers. I bought the comp from a friend when she got a new one. It is a home built pc and it came with everything already on it- the point in me telling you this is that I know it is Windows XP but I don't know what sp1 or 2 is. I am the only profile on here so I am assuming it is admin. I ran the scan in safe mode and still nothing came up. I have ran countless scans with CA and nothing comes up but that box still pops up saying there are 32 infections with the names of the topic title. Anyways, I completed your request and here are the results. Thank you for your assistance!

Saturday, March 22, 2008 9:18:53 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 22/03/2008
Kaspersky Anti-Virus database records: 654890
Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
Scan Target My Computer
C:\
D:\
Scan Statistics
Total number of scanned objects 64340
Number of viruses found 6
Number of infected objects 19
Number of suspicious objects 0
Duration of the scan process 01:11:00

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\Andrea\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Application Data\Ahead\Nero Home\bl.db Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Application Data\Ahead\Nero Home\is2.db Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Application Data\Identities\{3268A963-94ED-4CB2-889A-E0552D81786A}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Application Data\Identities\{3268A963-94ED-4CB2-889A-E0552D81786A}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Temp\NERO14399\Toolbar.exe Infected: not-a-virus:AdTool.Win32.MyWebSearch.bm skipped
C:\Documents and Settings\Andrea\Local Settings\Temp\NeroDemo12065\Toolbar.exe Infected: not-a-virus:AdTool.Win32.MyWebSearch.bm skipped
C:\Documents and Settings\Andrea\Local Settings\Temp\~DF9A0B.tmp Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Temp\~DF9F66.tmp Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Temp\~DFD0B5.tmp Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Temp\~DFD7F7.tmp Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Andrea\Local Settings\Temporary Internet Files\Content.IE5\EJ21205X\WinSpyKillerSetup[1].exe Infected: not-a-virus:Downloader.Win32.Agent.aj skipped
C:\Documents and Settings\Andrea\Local Settings\Temporary Internet Files\Content.IE5\GT8Z1ZPO\WinSpyKillerSetup[1].exe Infected: not-a-virus:Downloader.Win32.Agent.aj skipped
C:\Documents and Settings\Andrea\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Andrea\ntuser.dat Object is locked skipped
C:\Documents and Settings\Andrea\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\GDFGS975\upgrade[1].cab/upgrade.exe/stream/data0002 Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\GDFGS975\upgrade[1].cab/upgrade.exe/stream/data0003 Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\GDFGS975\upgrade[1].cab/upgrade.exe/stream Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\GDFGS975\upgrade[1].cab/upgrade.exe Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\GDFGS975\upgrade[1].cab CAB: infected - 4 skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\CA\SharedComponents\PPRT\logs\2008-03-22.csv Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP778\A0324953.exe Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0349158.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0349159.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0349169.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0349170.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0349171.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0349192.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0349193.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0349194.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350192.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350193.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350194.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350206.exe Infected: Trojan-Downloader.Win32.Zlob.iwt skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350208.dll Infected: not-a-virus:AdWare.Win32.Shopper.v skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350224.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350225.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350226.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350283.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350284.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350285.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350295.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350296.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0350297.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0351295.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0351296.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP781\A0351297.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP782\A0351516.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP782\A0351517.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP782\A0351681.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP782\A0351682.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP782\A0351685.exe Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP782\A0351690.exe Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP783\A0351772.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP783\A0351796.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP783\A0351797.dll Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP783\A0351801.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP783\A0351802.exe Object is locked skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP800\A0355999.exe Infected: not-a-virus:AdWare.Win32.180Solutions.ax skipped
C:\System Volume Information\_restore{7E635AA1-B259-41DC-9519-FD81D6209E02}\RP803\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SAE858615.tmp Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\ONE74.tmp\upgrade.exe/stream/data0002 Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\WINDOWS\Temp\ONE74.tmp\upgrade.exe/stream/data0003 Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\WINDOWS\Temp\ONE74.tmp\upgrade.exe/stream Infected: not-a-virus:AdWare.Win32.OneStep.c skipped
C:\WINDOWS\Temp\ONE74.tmp\upgrade.exe NSIS: infected - 3 skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.

Edited by melaniehasavirus, 22 March 2008 - 08:54 PM.


#4 quietman7

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Posted 23 March 2008 - 07:40 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#5 melaniehasavirus

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Posted 23 March 2008 - 11:26 PM

Malwarebytes' Anti-Malware 1.09
Database version: 525

Scan type: Quick Scan
Objects scanned: 34584
Time elapsed: 8 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\APMFC1 (Rogue.AntiTrojanPro) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\E404.e404mgr (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\AntiTrojan Pro (Rogue.AntiTrojanPro) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Andrea\Local Settings\Temp\svchost.bin (Heuristic.Reserved.Word.Exploit) -> Quarantined and deleted successfully.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/23/2008 at 11:25 PM

Application Version : 4.0.1154

Core Rules Database Version : 3423
Trace Rules Database Version: 1415

Scan type : Complete Scan
Total Scan Time : 03:10:40

Memory items scanned : 184
Memory threats detected : 0
Registry items scanned : 5743
Registry threats detected : 9
File items scanned : 46467
File threats detected : 1

Adware.OneStepSearch
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ONESTEP_SEARCH_SERVICE
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ONESTEP_SEARCH_SERVICE#NextInstance
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ONESTEP_SEARCH_SERVICE\0000
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ONESTEP_SEARCH_SERVICE\0000#Service
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ONESTEP_SEARCH_SERVICE\0000#Legacy
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ONESTEP_SEARCH_SERVICE\0000#ConfigFlags
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ONESTEP_SEARCH_SERVICE\0000#Class
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ONESTEP_SEARCH_SERVICE\0000#ClassGUID
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ONESTEP_SEARCH_SERVICE\0000#DeviceDesc

Unclassified.Unknown Origin
C:\PROGRAMS\NERO\KEYGEN.EXE

#6 quietman7

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Posted 24 March 2008 - 08:01 AM

How is you computer running now? Any more reports/signs of infection?
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#7 melaniehasavirus

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Posted 24 March 2008 - 06:01 PM

I am still getting the same box saying the same infections are still on the computer. The first scan you had me run showed 6 viruses how do I delete those? I appreciate the direction you have given me I was able to clean the computer up a little bit but it still isn't fully clean. Any ideas?

#8 quietman7

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Posted 24 March 2008 - 10:03 PM

Please download OTMoveIt2 by OldTimer and save to your Desktop.
  • Double-click on OTMoveIt2.exe to launch the program.
  • Copy the file(s)/folder(s) paths listed below - highlight everything in the quote box and press CTRL+C or right-click and choose Copy.

C:\Documents and Settings\Andrea\Local Settings\Temp\NERO14399\Toolbar.exe
C:\Documents and Settings\Andrea\Local Settings\Temp\NeroDemo12065\Toolbar.exe
C:\Documents and Settings\Andrea\Local Settings\Temporary Internet Files\Content.IE5\EJ21205X\WinSpyKillerSetup[1].exe
C:\Documents and Settings\Andrea\Local Settings\Temporary Internet Files\Content.IE5\GT8Z1ZPO\WinSpyKillerSetup[1].exe
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\GDFGS975\upgrade[1].cab
C:\WINDOWS\Temp\ONE74.tmp

  • Return to OTMoveIt2, right-click in the open text box labeled "Paste List of Files/Folders to be Moved" (under the light blue bar) and choose Paste.
  • Click the red MoveIt! button.
  • The list will be processed and the results will be displayed in the right-hand pane.
  • Highlight everything in the Results window (under the green bar), press CTRL+C or right-click, choose Copy, right-click again and Paste it in your next reply.
  • Click Exit when done.
  • A log of the results is automatically created and saved to C:\_OTMoveIt\MovedFiles \mmddyyyy_hhmmss.log <- the date/time the tool was run.
-- Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes. If not, reboot anyway.

Caution: Be careful of what you copy and paste with this tool. OTMoveIt is a powerful program, designed to move highly persistent files and folders. Not following the directions as instructed or using incorrectly could lead to disastrous problems with your operating system.


Then perform this online Virus scan: BitDefender Online Scanner. <- Add a check by "Autoclean".
(Requires Internet Explorer to work. Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component. If given the option, choose "Quarantine" instead of delete.)

The infected RP***\A00*****.exe file(s) identified by your scan are in the System Volume Information Folder (SVI) which is a part of System Restore. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SIV folder is protected by permissions that only allow the system to have access and is hidden by default unless you have reconfigured Windows to show it.

System Restore will back up the good as well as the bad files so when malware is present on the system it gets included in any restore points as an A00***** file.

To remove these file(s), the easiest thing to do is Create a New Restore Point to enable your computer to "roll-back" to a clean working state and use Disk Cleanup to remove all but the most recent restore point.
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#9 melaniehasavirus

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Posted 26 March 2008 - 06:24 AM

File/Folder C:\Documents and Settings\Andrea\Local Settings\Temp\NERO14399\Toolbar.exe not found.
File/Folder C:\Documents and Settings\Andrea\Local Settings\Temp\NeroDemo12065\Toolbar.exe not found.
File/Folder C:\Documents and Settings\Andrea\Local Settings\Temporary Internet Files\Content.IE5\EJ21205X\WinSpyKillerSetup[1].exe not found.
File/Folder C:\Documents and Settings\Andrea\Local Settings\Temporary Internet Files\Content.IE5\GT8Z1ZPO\WinSpyKillerSetup[1].exe not found.
File/Folder C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\GDFGS975\upgrade[1].cab not found.
File/Folder C:\WINDOWS\Temp\ONE74.tmp not found.

OTMoveIt2 by OldTimer - Version 1.0.21 log created on 03252008_173603


Nothing came up in the other scan you requested I try.

#10 quietman7

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Posted 26 March 2008 - 07:24 AM

Are you still getting pop ups from CA about infections?
If so, are they providing a specific file name associated with the threat and where is it located (full file path) at on your system?
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#11 melaniehasavirus

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Posted 31 March 2008 - 05:28 PM

I had turned off the system restore and ran a new scan and now nothing comes up. I waited a few days to make sure I didn't see anything pop up and so far so good, thanks!

#12 quietman7

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Posted 31 March 2008 - 06:42 PM

Make sure you re-enable system restore so you have a restore point to roll back to if necessary.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1 & Part 2".
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