Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infection from MSN Email


  • Please log in to reply
3 replies to this topic

#1 myriad

myriad

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Cromer,Norfolk.uk
  • Local time:11:33 PM

Posted 21 March 2008 - 04:57 PM

I've just been reading through some of the info. on here and it seems that I have been infected from an e-mail from someone I expected to be reliable. There was a link to a site for msncheckblocker and without thinking I clicked on this link. Now, I've had 2 people contact me to tell me that they think my msn and hotmail have been hacked into and so they have deleted me from their contacts.
I uninstalled my messenger and then reinstalled it, but then I didn't think this would actually make any difference, although I have changed my password for both my Hotmail and Windows Live Messenger.
Today, I received an e-mail from one of my contact people with the same directions, only of course I know that she didn't send this to me and was still part of the same scam........Any ideas how I can sort this out without losing all my friends, please??

I am really hoping that I will not have to alter my actual e-mail address

Out of curiosity, with this kind of thing how much personal information would it be possible to obtain from my pc?

I've got Norton 360 installed as my main protection btw.

Edited by boopme, 21 March 2008 - 07:15 PM.
{moved to more appropriate forum~~boopme}


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:33 AM

Posted 22 March 2008 - 08:07 AM

Please download MsnCleaner.zip and save to you Desktop. (in addition to removing infected files, it will remove certain restrictions on your system often disabled by malware.)
  • Extract (unzip) the file to your desktop. (click here if your not sure how to do this) but DO NOT use it yet.
  • Reboot your computer in "Safe Mode" using the F8. To do this restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A boot menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
  • Double-click MsnCleaner.exe to run the tool.
  • Click the "Analyze" button.
  • A report will be created after the scan and will be saved to C:\MsnCleaner.txt.
  • If it finds an infection, click the "Deleted" button.
  • Reboot normally and post the contents of MsnCleaner.txt in your next reply.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 myriad

myriad
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Cromer,Norfolk.uk
  • Local time:11:33 PM

Posted 22 March 2008 - 04:16 PM

Thanks for your help quietman7 I managed to follow everything that you suggested and sure enough there was a little red ladybug on one file that has now been deleted. As requested below is the result. :flowers:


- Logfile MSNCleaner 1.6.0 by www.forospyware.com
- Created Logfile: 22/03/2008 on 20:58:09
- Operative System: Windows Vista
- Boot mode: Normal
_________________________________________

Detected files: 0
Deleted file: 1
Undeleted Files: 0

<<<<<<< No file found >>>>>>> :thumbsup:

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:33 AM

Posted 23 March 2008 - 07:25 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users