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Computer Keeps Asking Me To Reboot Once Window Loads Up


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21 replies to this topic

#1 ikilygurl

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Posted 21 March 2008 - 03:24 PM

i just installed the new safari browser the other day and now every time windows loads up it keeps saying i need to reboot my computer.. and so i've rebooted several times in a row but the pop up doesn't go away... i've even uninstalled safari but it didn't go away so just now i reinstalled safari and rebooted comp but it still pops up, how can i fix this?

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#2 david28

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Posted 21 March 2008 - 05:51 PM

Hi ikilygurl and :flowers: to Bleeping Computer :thumbsup: !

What does the actual Pop-up say, would you be able to provide us a screenshot of it?

Regards,
David.

#3 ikilygurl

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Posted 21 March 2008 - 06:29 PM

sure

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#4 david28

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Posted 21 March 2008 - 06:40 PM

Updating? Did you update any program lately?

#5 ikilygurl

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Posted 21 March 2008 - 09:44 PM

well i just installed safari then like after that this popped up.. can't really remember if i updated anything...

#6 david28

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Posted 21 March 2008 - 10:12 PM

If you press "No" does it still reboot? Also, have you tried booting into Safe Mode? If you can get access, you might want to try a System Restore to a restore point before you first installed Safari.

Regards,
david.

#7 ikilygurl

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Posted 21 March 2008 - 11:48 PM

hitting no does nothing but every time i restart computer it keeps popping up.. and i've tried system restore it won't do anything... it won't let me click on anything when it loads... get to the dates and then i try to go back a month or click on any of the numbers nothing happens..

#8 Billy O'Neal

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Posted 22 March 2008 - 12:01 AM

Do you know which application is generating this message? If it's safari, does uninstalling Safari make it go away?

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#9 david28

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Posted 22 March 2008 - 12:11 AM

i've even uninstalled safari but it didn't go away


Uninstalling Safari didn't help. I guess we need to find what process is causing this.

#10 david28

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Posted 22 March 2008 - 12:15 AM

I just had an idea. Try updating Safari and then see if the problem still exists. Maybe there is an unfinished update and this may solve the problem.

#11 Billy O'Neal

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Posted 22 March 2008 - 09:04 AM

Go to your Add/Remove programs, and see if there is a program called "Apple Software Updater" or "Apple Software Update." Uninstall that, and see if the problem goes away. If it does, uninstall Safari (if you have reinstalled it since you uninstalled it) along with it. Then redownload Safari and save it to your desktop, install as usual.

Hope that helps,
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#12 ikilygurl

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Posted 23 March 2008 - 12:52 PM

well I have tried uninstalling the Apple Software Update, but the message is still popping up!

#13 hamluis

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Posted 23 March 2008 - 06:29 PM

Might as well try running chkdsk /r/

XP Chkdsk, Using the Graphical Version (My Computer) - http://www.updatexp.com/windows-xp-chkdsk.html

Follow the instructions for running the graphical version from My Computer.

Louis

#14 Billy O'Neal

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Posted 23 March 2008 - 08:31 PM

@ikilygurl
You can ignore the following:
Mods: I am using Deckard to help diagnose this issue, not for malware removal, as I know well I'm supposed to not do. :thumbsup:

@ikilygurl, you can pay attention from here:
  • Please download Deckard's System Scanner and save it to your desktop.
  • Double click the downloaded file on your desktop.
  • DSS will produce two logs on completion, a Main.txt (Will be maximized) and an Extra.txt (Will be minimized).
  • Please include both logs in your next post.
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#15 mme

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Posted 23 March 2008 - 08:58 PM

i just installed the new safari browser the other day and now every time windows loads up it keeps saying i need to reboot my computer.. and so i've rebooted several times in a row but the pop up doesn't go away... i've even uninstalled safari but it didn't go away so just now i reinstalled safari and rebooted comp but it still pops up, how can i fix this?

a couple of things to try>>>>start/run/msconfig /click ok start-up tab look for anything that has to do with safari tool bar >>disable it>>>>or disble everything except your antivirus program>>>then restart your computer

start/control panel/system/hardware/device manager/click view tab/show hidden devices/look down for gray triangle/click on the + does safari show/if so right click and disable it.......restart your computer....
start/my computer/c:drive/program files/safari tool bar folder/remove it......restart your computer

run clean up and you cn download it from here

http://www.stevengould.org/index.php?optio...&Itemid=223

Good Luck

Edited by mme, 23 March 2008 - 08:59 PM.





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