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All Icons And Background Disappear

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#1 izzy40


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Posted 20 March 2008 - 11:52 AM

Hello, I have a windows xp pro os on my computer. From time to time and this happens just about everyday, my monitor goes blank. the light stays green on the monitor and the monitor itself is lit up but blank. I have to reboot and after the reboot it will work fine for a while, then again go blank. No error codes. I have swapped monitors but no help. Could it be my video card? I have a NVIDIA GeForce4 MX 440 video card. I appreciate any help.

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#2 dc3


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Posted 20 March 2008 - 12:11 PM

Hi izzy40, and welcome to BleepingComputer.

To troubleshoot the video go to Device Manager and open the tree of the Display adapters, it there is a problem there will be either an exclamation mark on a yellow background or a red dot with a white X in it. If you click on this it should explain the error.

If you double click on the NVIDIA GeForce you can use the troubleshoot feature, or you can check the driver/s and look for updated driver from there as well.

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#3 garmanma


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Posted 20 March 2008 - 01:27 PM

Along with dc3's suggestion, I would also check the video card's fan and heatsink for lint build-up and overheating
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#4 izzy40

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Posted 20 March 2008 - 02:39 PM

DC3 and Garmamma, thank you very much for your reply on my problem. The video card was checked and there was no exclamation mark on a yellow background or a red dot with a white X in it. I also checked the fan and lint and it seem to be clean and working fine. Any other ideas??

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