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Unable To Do An "update" On Spybot S&d 1.5.2


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#1 JayWV

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Posted 20 March 2008 - 11:06 AM

I installed Spybot S&D 1.5.2 and followed the installation directions carefully. It will SCAN my system and the TeaTimer works fine.

During the installation a separate window pops up giving assistance for running the program. One of the "Suggestions" is to do an UPDATE and I do click on that the main page of S&D opens and I click on "UPDATE" and (according to instructions I should get a second page opening) I do not get any search of update or anything. It does nothing. Even if I RUN the probram and click UPDATES it does not proceed to checking for an update.

I have uninstalled and reinstalled and it does not seem to help me at all. Does anyone have any experience with this problem? Thanks

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#2 quietman7

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Posted 20 March 2008 - 12:33 PM

How to Update with Updater

If you encounter any error messages while downloading the updates, manually download them from here.

Edited by quietman7, 20 March 2008 - 12:35 PM.

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#3 JayWV

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Posted 20 March 2008 - 03:01 PM

Thank you, quietman7, for the fast reply.

I have followed that "updater" procedure before and I just tried it again. When I click on UPDATE or SEARCH for UPDATES nothing happens. It does not do one thing. It just sits there.

I did download the manual file link you gave and it did run and I applied it to the file.

But I am unable to click or UPDATE or the other one and get it to go look for an update.

#4 quietman7

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Posted 20 March 2008 - 06:09 PM

Report the problem to Spybot S&D Support.
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