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Annoying Trojan


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#1 poetress98648

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Posted 20 March 2008 - 02:25 AM

Hi everybody, I'm new and I joined primarily because of this Trojan I got infected with. I think its the same as other ppl have described lately. I get continual pop ups telling me how I'm infected with ad-ware and it tries to begin installing various diffferent ad-ware under the guise of anti-virus software. It also changed my desktop background to a bright blue color with a yellow box in the middle with text saying: Warning! Spyware detected on your computer, install an anti virus immediately, ect.

Now I went onto this site and did a few of the steps but I am now lost. I went here www.sysinterals.com, downloaded that and attempted to delete the files that were automatically starting up when I start up my computer - but I'm also afraid of deleting something important.

I am positive this is the Trojan I have because it is listed all over the autoruns registery or whatever its called. This is what I found on the internet about it.

http://virus-reaction.blogspot.com/2007/12...dl-removal.html

if anyone can help I'll be extremely grateful!

-poe

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#2 quietman7

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Posted 20 March 2008 - 10:55 AM

From what you describe it seems you may have several infections going on.

Please print out and follow the instructions for using Malwarebytes Anti-Malware (scroll down).
-- If using Windows Vista, be sure to "Run As Administrator"
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#3 poetress98648

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Posted 20 March 2008 - 11:57 PM

thank u so much! :thumbsup:

#4 quietman7

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Posted 21 March 2008 - 06:50 AM

How is you computer running now? Any more reports/signs of infection?
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#5 poetress98648

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Posted 21 March 2008 - 08:57 PM

actually it got worse. I couldnt even access the internet at one point and everything i clicked on was denied. I just had to reboot and install windows xp again. but now i have no sound and my video is very bad. I think i need to re-download my video and audio drivers but I'm not sure a to which ones I need.

#6 quietman7

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Posted 22 March 2008 - 05:03 AM

Sometimes a reinstall/clean install of Windows is the best solution. Start a new topic in the XP forum and provide the necessary system information in regards to yur video and audio drivers so you can receive help with what you need.

If you don't know, here are a few system information tools:
SIW
Belarc Advisor
WinAudit
PC Wizard 2008
Auslogics System Information
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#7 poetress98648

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Posted 22 March 2008 - 05:06 PM

thanks so much for the info. I will do that. :thumbsup:

#8 quietman7

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Posted 23 March 2008 - 07:26 AM

Your welcome and good luck.
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