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Privacy Protector /smitfraudfix


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#1 oldspider

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Posted 19 March 2008 - 01:48 PM

I successfully removed PrivacyProtector, Error Cleanup Spyware and malware with SmitFraudFix but now the two infected users out of a total of 4 users have no desktop theme on our computer, only a white screen with icons. Windows XP. The theme and desktop can be set up in the control panel and appear normal but on closing the control panel the theme flashes up then immediately disappears and we are left with a plain white background with icons. Other than this, the pc works
Any advice on how to repair?
Thanks.

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#2 quietman7

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Posted 20 March 2008 - 10:21 AM

Are you sure the infection has beeen completely removed? What happens when you right-click on the desktop, select Properties, click on the Desktop Tab and select another theme?

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck everything and look for any of the following:
  • Security Info
  • Warning Message
  • Security Desktop
  • Warning Homepage
  • Desktop Uninstall
If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".
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