Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Blue Screen Aging Me


  • Please log in to reply
17 replies to this topic

#1 Drewhateshiscomputer

Drewhateshiscomputer

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 18 March 2008 - 09:27 PM

So my 12 year old was screwing around with the computer, trying to load stuff and now when the system boots it crashes to blue screen. This occurs about 1 second after Windows begins.

The error is:

IRQL_NOT_LESS_OR_EQUAL

Technical Information:

*** STOP: 0x0000000A (0x00000806, 0x00000002, 0x00000000, 0x804F0406)

OR I may get this error:

PAGE_FAULT_IN_NONPAGED_AREA

Technical Information:

*** STOP: 0x00000050 (0xE5526000, 0x00000001, 0x804F50B7, 0x00000001)

So I try to run in Safe Mode by hitting F8 in the 1/2 second that it gives me to do so and it gives me several options that I must decide within 2 seconds otherwise it simply continues the boot to windows... my choices are F1 Continue, F2 Setup, F12 Boot Menu, F10 Utility Mode

Loading with a floppy boot disk - I'm not too familiar with dos but I can't seem to get into the C: drive, only keeps me in A:

If I get to the boot menu and run the CD that came with the PC for repairing/reinstalling XP, I can select option 2 (Repair Windows) which allows me to log into C:\WINDOWS - from here I have no clue on what I should do.

I have run the Utility Mode diagnostics and it has not come up with anything (with the exception of two errors that don't appear to be issues - same problem as this guy

I was able to get to run the computer in safe mode once but for the life of me I can't remember what the sequence of events were that led me there. It failed in SafeMode as well anyway.

I know that this post is extremely long winded and I apologize but I figured I should tell you guys everything I know.

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:29 PM

Posted 18 March 2008 - 09:51 PM

I believe that faulty RAM can be one cause of this problem. You could check this by running memtest86.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Drewhateshiscomputer

Drewhateshiscomputer
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 19 March 2008 - 03:05 PM

OK, I should have mentioned that I have two RAM cards. I removed one at a time and rebooted but got the same results with each card working alone. Does that mean anything?

#4 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:03:29 AM

Posted 19 March 2008 - 03:20 PM

you are pressing f8 slightly too soon, chose boot menu and hard drive and then tap f8 immediately again

whether you can get into safe mode or not will give us some clues to what went wrong?

other tests won't be so easy

Is it possible your demon changed anything in bios, ask him/her?

Edited by DaChew, 19 March 2008 - 03:22 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#5 hamluis

hamluis

    Moderator


  • Moderator
  • 55,406 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:29 AM

Posted 19 March 2008 - 04:23 PM

http://support.microsoft.com/kb/314063

You can try the attempted resolutions for the situation which fits you. Most of all, be patient :thumbsup:.

Louis

#6 Drewhateshiscomputer

Drewhateshiscomputer
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 19 March 2008 - 07:27 PM

you are pressing f8 slightly too soon, chose boot menu and hard drive and then tap f8 immediately again

whether you can get into safe mode or not will give us some clues to what went wrong?

other tests won't be so easy

Is it possible your demon changed anything in bios, ask him/her?

Thanks for that DaChew.

So here is what I did. Following your advice, I arrived at the safemode selection screen.
First I tried "Last known good configuration" - Did not work (same symptoms)
Next "Safe Mode" - Did not work - (same symptoms - displays that it is in safe mode and says "Windows is starting" then blue screen IRQL...)
Next "Debugging Mode" - Did not work (same symptoms)
Beginning to suspect this may tell you something.

By the way, I am now an expert in starting my computer in safe mode so if you guys need any help with that, let me know.

Regarding the question about my demon, he wouldn't know. He was in the process of setting up his own user account and in doing so was adding stuff in his user account such as Google Toolbar and Limewire. Perhaps removing his account (but how to do this from the DOS prompt).

http://support.microsoft.com/kb/314063
You can try the attempted resolutions for the situation which fits you. Most of all, be patient :thumbsup:.


Looked at this before but it seems like all of the resolutions are done from within Windows which I can't get to.

Edited by Drewhateshiscomputer, 19 March 2008 - 07:31 PM.


#7 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:03:29 AM

Posted 19 March 2008 - 07:41 PM

It may just be a coincidence with your boy, for now I would have to give him the benefit of a doubt, the limewire is another story, usually that just unstalls the latest greatest trojans, keyloggers etc but rarely kills safe and normal booting at the same time


I usually have to do something crazy like load the wrong sata drivers to accomplish that.

There are a few games and drivers that might do it, but last known good usually gets you back up.

I can select option 2


what other options are available from your cd?
Chewy

No. Try not. Do... or do not. There is no try.

#8 Drewhateshiscomputer

Drewhateshiscomputer
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 19 March 2008 - 08:32 PM

The first option is to install Windows, the second option was to repair windows, (the third option is to exit).

#9 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:03:29 AM

Posted 19 March 2008 - 08:40 PM

and option 2 just loads you to a C prompt?

were there any directions or help files on the CD?
Chewy

No. Try not. Do... or do not. There is no try.

#10 Drewhateshiscomputer

Drewhateshiscomputer
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 20 March 2008 - 06:31 PM

I attached the only help files I can find.

Attached Files



#11 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:03:29 AM

Posted 20 March 2008 - 07:08 PM

what does the cd actually say on it? what's printed on the surface?

make and model of the computer?

that clean install is looking pretty good right now
Chewy

No. Try not. Do... or do not. There is no try.

#12 Drewhateshiscomputer

Drewhateshiscomputer
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 21 March 2008 - 07:06 PM

I'm thinking the clean install is what it is to be.

Is there a way that I can retain the current files (or at least My Documents)? Perhaps a new partition? I'm just not sure how to do this from the DOS prompt

The computer is a Dell Dimension 2350 (probably five years old now)

#13 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:03:29 AM

Posted 21 March 2008 - 07:16 PM

Is this your only computer?

I guess not, if it was mine and I had something i really wanted that badly from my documents I would pull the hard drive and try to read it when hooked into another computer

If you had access to a true generic windows xp home? oem disk you might try running that as a repair disk and enter you numbers when asked

With a 5 year old computer a critical hardware component may have failed
Chewy

No. Try not. Do... or do not. There is no try.

#14 Drewhateshiscomputer

Drewhateshiscomputer
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 21 March 2008 - 07:28 PM

Yeah but with all the diagnostics I've run, nothing is coming up as a problem. I would think that a hardware component error would have been caught?

When reinstalling windows, will that delete the "my documents" section?

Can I move it to a directory that the reinstall won't touch?

#15 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:03:29 AM

Posted 21 March 2008 - 07:39 PM

When reinstalling windows, will that delete the "my documents" section?


a clean install wipes everything off the computer

a repair leaves the good and the bad
Chewy

No. Try not. Do... or do not. There is no try.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users