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Help...i Think My Computer Is Infected


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#1 a_yts0718

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Posted 18 March 2008 - 07:50 PM

I think I may be infected with this spyware/malware/adware, this is a screenshot of what Windows Live OneCare keeps finding on my computer: Adware:Win32/InternetSpeedMonitor, which is displayed as the software and this is the program that keeps trying to access the internet, QdrModule13.exe

Thanks In Advance

Adam Stymiest

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#2 boopme

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Posted 18 March 2008 - 08:55 PM

Hello what is your Operating system (XP,Vista etc)...? What tools are installed..Antivirus ,spyware and firewall,please?

Following these instructions should remove it.
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt
.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
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#3 a_yts0718

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Posted 22 March 2008 - 08:20 AM

I have Windows XP, with Windows Live OneCare that acts as virus and spyware scanner. I have just the standard firewall that comes with Windows. If I download those it should remove this? Once they remove I can then remove them as well right?

Thanks In Advance,

Adam Stymiest




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