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Need Help Malware Wont Go Away.


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3 replies to this topic

#1 Chaves

Chaves

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Posted 18 March 2008 - 06:46 PM

Tried Smitfraudfix but wont go away. Heres my Log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:57:06, on 04/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Alwil Software\Avast4\aswUpdSv.exe
C:\Archivos de programa\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Archivos de programa\Comodo\Firewall\CPF.exe
C:\ARCHIV~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\bsyys.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Archivos de programa\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\ARCHIV~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
C:\Archivos de programa\Messenger\MSMSGS.EXE
C:\Archivos de programa\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Pixoria\Konfabulator\Konfabulator.exe
C:\Archivos de programa\Logitech\Video\FxSvr2.exe
C:\Archivos de programa\Pixoria\Konfabulator\Konfabulator.exe
C:\Archivos de programa\Pixoria\Konfabulator\Konfabulator.exe
C:\Archivos de programa\Alwil Software\Avast4\ashMaiSv.exe
C:\Archivos de programa\Alwil Software\Avast4\ashWebSv.exe
C:\Archivos de programa\MSN Messenger\usnsvc.exe
C:\Archivos de programa\Archivos comunes\Ahead\Lib\NMIndexingService.exe
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://youtube.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Archivos de programa\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [avast!] C:\ARCHIV~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SymantecFilterCheck] C:\WINDOWS\system32\bsyys.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Archivos de programa\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Archivos de programa\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\ARCHIV~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w
O4 - HKLM\..\RunOnce: [WIAWizardMenu] RUNDLL32.EXE C:\WINDOWS\system32\sti_ci.dll,WiaCreateWizardMenu
O4 - HKCU\..\Run: [msnmsgr] "C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [swg] C:\Archivos de programa\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Archivos de programa\Logitech\Video\ManifestEngine.exe" boot
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Servicio de red')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Startup: Konfabulator.lnk = C:\Archivos de programa\Pixoria\Konfabulator\Konfabulator.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZSzim029YYUS
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f...p1.0.0.15-3.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Archivos de programa\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: alofkmn - {A2DFF423-1AE2-471F-B7E8-8D0A2967BC08} - C:\WINDOWS\alofkmn.dll
O21 - SSODL: ComponentUnknown - {8dba1165-6f44-4455-93d8-d3498ca8b0fa} - C:\WINDOWS\Installer\{8dba1165-6f44-4455-93d8-d3498ca8b0fa}\ComponentUnknown.dll
O21 - SSODL: AlrtCheck - {fbd663b4-24ff-4420-b28c-6730c5c3550d} - C:\WINDOWS\Installer\{fbd663b4-24ff-4420-b28c-6730c5c3550d}\AlrtCheck.dll
O21 - SSODL: KbdDrv - {3712ef45-b927-4a6f-a988-ca8bbc35adf6} - C:\WINDOWS\Installer\{3712ef45-b927-4a6f-a988-ca8bbc35adf6}\KbdDrv.dll
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Archivos de programa\Ares\chatServer.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Archivos de programa\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Archivos de programa\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Archivos de programa\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Archivos de programa\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Archivos de programa\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Archivos de programa\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NMIndexingService - Nero AG - C:\Archivos de programa\Archivos comunes\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

--
End of file - 7864 bytes

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#2 lusitano

lusitano

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Posted 19 March 2008 - 12:02 PM

Hi, Wellcome to Bleeping Computer Forums!

You might want to save this page on your favorites, so you can find it again when you return.


Please take note of the following:
  • I will be handling your log and helping you, please do not make any system changes yet.
  • The process is not instant. Please continue to review my answers until I tell you that your computer is clean. Be patience.
  • The fixes are specific to your problem and should only be used for this issue on this machine
  • If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
  • Please reply to this thread. Do not start a new topic.
Please give me some time to look over your log and I will get back to you as soon as possible.

:thumbsup:
Posted Image
Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#3 lusitano

lusitano

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Posted 19 March 2008 - 01:44 PM

Hello Chaves

One of the identified infections is a Trojan Banker that may steal sensitive information from the compromised computer.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned.
All passwords should be changed immediately to include those used for banking, email, eBay and forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach.


Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.


( 1 ) Please download SDFix by AndyManchesta and save it to your desktop.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Double click SDFix.exe and it will extract the files to %systemdrive%
  • (this is the drive that contains the Windows Directory, typically C:\SDFix).
  • DO NOT use it just yet.
( 2 ) Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".



( 3 ) Open the SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
  • Copy and paste the contents of the results file Report.txt in your next replyalong with a new HijackThis log.
-- If this error message is displayed when running SDFix: "The command prompt has been disabled by your administrator. Press any key to continue..."
Please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\swreg IMPORT %systemdrive%\SDFix\apps\Enable_Command_Prompt.reg
Press Ok and then run SDFix again.

-- If the Command Prompt window flashes on then off again on XP or Win 2000, please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\FixPath.exe /Q
Reboot and then run SDFix again.

-- If SDFix still does not run, check the %comspec% variable. Right-click My Computer > click Properties > Advanced > Environment Variables and check that the ComSpec variable points to cmd.exe.
%SystemRoot%\system32\cmd.exe




( 4 ) Download ComboFix from Here or Here to your Desktop.
  • Read first: "How to download and use ComboFix"
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall.

Extra-Note: Please, DO NOT use ComboFix on your own. It is a very powerful tool designed to deal with sophisticated infections and if something goes wrong or you use it incorrectly, you could possibly lose the use of your computer. It is ONLY meant to be used under the direct supervision of a malware removal specialist.



( 5 ) Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm



( 6 ) In your next reply, please post:
  • The results from SDFix (step nš 3)
  • The results from ComboFix (step nš 4)
  • The results from SmitFraudFix (step nš 5)
  • A new HijackThis log
Regards
Posted Image
Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#4 Shaba

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Posted 24 March 2008 - 12:48 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Microsoft MVP Consumer Security
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