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Unable To Remove Xp Antivirus Even After Using Your Instructions!


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#1 abbagirl

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Posted 18 March 2008 - 04:09 PM

I just printed and ran exactly the manual removal instructions posted in your XP ANTIVIRUS removal forum. However, after running in safe mode and running the C:/Programfiles/ I could not find the XP antivirus folder in order to delete it. I looked everywhere for this and still nothing. However, every time I start my system (Windows XP) there it is!

I can't even get through the rest of your removal instructions because it is still running in my tasbar upon rebooting and your instructions don't tell me what to do if the folder is not in the program files!

Could someone please help me get rid of this crap? I have Windows XP home edition. I don't think I have any antivirus programs running right now on my system, just Adaware and Spamfighter. This XP Antivirus crap seemed to have been on my systems only since last night but it is killing me already!

I don't care what steps I have to take to get rid of this, please let me know. However, your instructions are not working for me as I cannot find the folder in the program files.

Babs

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#2 ruby1

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Posted 18 March 2008 - 06:43 PM

may one ask which antivirus program you DID have on there and are you sure you do NOT have it on board now?

also which version of adaware do you have and when did you last update it?

will the computer allow you to run the FREE superantispyware program?

http://www.superantispyware.com/superantis...efreevspro.html

its exe is http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE

I suggest you download it, fully update the definitions, reboot and if you CAN boot into safe mode ; run a full deep scan on the computer and post back here the report it produces for the Team to examine

#3 boopme

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Posted 18 March 2008 - 06:47 PM

Hello and welcome.

Try right clicking on your task bar to to the right of the Start button. In the menu that comes up ,mouse over Toolbars.
In the next menu that comes up, scroll to Quick Launch and click on it.
This will produce the Quick Launch section next to the Start button you need.
then do the remaining steps...
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