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Can't Remove Suspected "spyware" Or Trojan


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3 replies to this topic

#1 mypellia

mypellia

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Posted 18 March 2008 - 01:38 AM

Hi Folks,

My system seems to slowdown whenever I start to connect to web. My wireless connection speed goes down to 1Mbits/sec.
I tried to use Autoruns utility to see what has been started up or run. I "unclick" those which seems ambiguous or unknown. unsure.gif

Somehow this line keep reapprearing...
O4 - HKLM\..\Run: [BMa3d3b61e] Rundll32.exe "C:\WINDOWS\system32\uekkqxsv.dll",s sad.gif

Also, I notice under Autorun program that ddwayw.dll, nnnkifd.dll, ksosidpf.dll have unknown registry name. I tried uncheck them and delete them but once refresh, they reappear another line below the original one. Kinda stubborn.

I also tried manual taught by online forum to unregister but it cannot be unregistered. sad.gif

I tried to search the web at work for more info, I downloaded SDFix, Symmantec FixVundo, Vundo.exe, Blacklight, Stinger, Rogue Removal, SmitfraudFix and ComboFix. (The last two somehow just do not allow me to extract or run from desktop)

I've also installed Lavasoft AdAware SE Plus, Spybot v1.5.

Most program may detect some malicious cookies or trace but after reboot, somehow it resurface agani.

I've just installed Super AntiSpyware and Counterspy but did not have a chance to scan the full system yet cos I need to get to work.

I guess due to anxiety and being anxious to get things back in shape, i may have not run in the right sequence.

Appreciate if anyone can enlighten me or provide me a more effective way to resolve my problem. Thank you so much!

Below the log from HijackThis.
____________________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:38:30 AM, on 3/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Gwenn\Desktop\AutoRuns n Startups\autoruns.exe
C:\Program Files\Sunbelt Software\CounterSpy\CounterSpy.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
C:\WINDOWS\system32\cmd.exe
E:\Download\AntiVirus-Spywares\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com"); (C:\Documents and Settings\GWENN\Application Data\Mozilla\Profiles\default\exg26z6m.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\GWENN\Application Data\Mozilla\Profiles\default\exg26z6m.slt\prefs.js)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SmartDefrag] "C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp
O4 - HKLM\..\Run: [BMa3d3b61e] Rundll32.exe "C:\WINDOWS\system32\uekkqxsv.dll",s
O4 - HKLM\..\Run: [a0e08582] rundll32.exe "C:\WINDOWS\system32\xonofdlp.dll",b
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1177238915-1085031214-682003330-1003\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide (User 'Calvin')
O4 - HKUS\S-1-5-21-1177238915-1085031214-682003330-1003\..\RunOnce: [FlashPlayerUpdate] C:\Program Files\Mozilla Firefox\plugins\NPSWF32_FlashUtil.exe -p (User 'Calvin')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab
O23 - Service: Apache2.2 - Apache Software Foundation - C:\AppServ\Apache2.2\bin\httpd.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\setup\server.exe (file missing)
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O24 - Desktop Component AutorunsDisabled: (no name) - (no file)

--
End of file - 7627 bytes

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#2 km2357

km2357

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Posted 01 April 2008 - 01:34 PM

Hello and welcome to Bleeping Computer.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.


Sorry for the delay in replying, the forum is very busy. If you still need help, please post a fresh HiJackThis Log and an Uninstall List (instructions forthcoming)

Step # 1 Download and CCleaner

Download CCleaner from here to clean temp files from your computer.
  • Double click on the ccsetup.exe file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location.
  • Under Install Options, choose all the default settings except I would recommend that you unclick/untick install the Yahoo! Toolbar, unless you want it. You can also Uncheck the 'Automatically check for updates' box.
  • Click Install then finish to complete installation.

Step # 2 Retrieve the Installed Programs List from CCleaner

Open CCleaner if it's not already running.
In the Left Pane, click Tools
Verify that Uninstall is highlighted in color, or click on it.
In the lower Right, click Save to Text File.
Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
You can leave the filename as install.txt
Click Save
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.

MalWare Removal University Master

Member of ASAP
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#3 km2357

km2357

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Posted 04 April 2008 - 02:00 PM

mypellia? Do you still need help?

MalWare Removal University Master

Member of ASAP
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#4 km2357

km2357

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Posted 06 April 2008 - 03:17 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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