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Mesenger Virus How To Remove I Dont Know


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2 replies to this topic

#1 chackk

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Posted 17 March 2008 - 10:36 AM

one friend send me some pics, in one moment, he sendme a message like --this pic is better photo.zip-- and my computer have a virus, i try tu run my norton internet security 2008-- but nothing, now my computer send mails and the some message to all my contact list with the virus... how to kill. please help

The virus start to work after one hour in my messenger only.

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#2 ruby1

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Posted 17 March 2008 - 01:08 PM

Hi and welcom :thumbsup: so memerbs know how best to help you coudl yu kindly advise which windows version you are running, and what other computer protection programs you have on board?

when did you last fully update them and run them on full deep scans?

I gather you have MSN messenger? do you also have any P2P programs on board?

#3 quietman7

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Posted 17 March 2008 - 01:24 PM

Please download MsnCleaner.zip and save to you Desktop. (in addition to removing infected files, it will remove certain restrictions on your system often disabled by malware.)
  • Extract (unzip) the file to your desktop. (click here if your not sure how to do this) but DO NOT use it yet.
  • Reboot your computer in "Safe Mode" using the F8. To do this restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A boot menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
  • Double-click MsnCleaner.exe to run the tool.
  • Click the "Analyze" button.
  • A report will be created after the scan and will be saved to C:\MsnCleaner.txt.
  • If it finds an infection, click the "Deleted" button.
  • Reboot normally and post the contents of MsnCleaner.txt in your next reply.
Also answer the questions ruby1 has asked.
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