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Fssm32.exe Using All Of Available Cpu & Slow Internet Speeds


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1 reply to this topic

#1 Slapster

Slapster

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Posted 16 March 2008 - 07:02 PM

Hi there! I have been using F-secure (total internet security package) for a few years now and have put up with this issue because, well I don't know why. I have tried getting help from F-secure, but the best advice they were able to offer was to uninstall and reinstall their software........thanks for nothing. I finally found some hope by just doing a search and came across this site where it seems as you folks have dealt with this issue before so I am asking for your help. I have followed the preperation instructions already.

Issues:
1. fssm32.exe using all of available CPU
2. Slow internet speeds

I assume the 2 are related to the same issue(s). I am paying for 10 meg service from Charter and have achieved a a reading of at least 9meg in the past using various speed tests. I have unplugged my VOIP box and removed the 3rd rate splitter I put on the cable line so the only things between the wall and my computer are a Lynksys BEFCMU10 and a Netgear WPN824. I have not been able to achieve anything over 3.5meg.

Please Help me.

Thanks,
Slapster.




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:26:40 PM, on 3/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Anonymizer\Anonymizer Software\AnonASW\AnonAswSvc.exe
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure Internet Security\FSPC\fspc.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
C:\Program Files\F-Secure Internet Security\FSAUA\program\fsaua.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure Internet Security\FSAUA\program\fsus.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Ideazon\Zboard Software\Driver\ZboardTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
C:\Program Files\Ideazon\Zboard Software\Driver\Zboard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\F-Secure Internet Security\FSGUI\ispnews.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9IA.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Anonymizer\Anonymizer Software\Anonymizer.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\Anonymizer\Anonymizer Software\common\AnonProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [News Service] "C:\Program Files\F-Secure Internet Security\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo RX700 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9IA.EXE /P31 "EPSON Stylus Photo RX700 Series" /O6 "USB001" /M "Stylus Photo RX700"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Anonymizer] C:\Program Files\Anonymizer\Anonymizer Software\Anonymizer.exe -nogui
O4 - HKLM\..\Policies\Explorer\Run: [ZboardTray] "C:\Program Files\Ideazon\Zboard Software\Driver\ZboardTray.exe" /autolaunch
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\F-Secure Internet Security\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\F-Secure Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: PartyBingo.com - {B987E7E7-5997-4330-A5F9-9FFEFC1CCFD0} - C:\Program Files\PartyGaming\PartyBingo\RunBingo.exe
O9 - Extra 'Tools' menuitem: PartyBingo.com - {B987E7E7-5997-4330-A5F9-9FFEFC1CCFD0} - C:\Program Files\PartyGaming\PartyBingo\RunBingo.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1205641987390
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Anonymizer Anti-Spyware Service (AnonAswSvc) - Anonymizer - C:\Program Files\Anonymizer\Anonymizer Software\AnonASW\AnonAswSvc.exe
O23 - Service: Anonymizer Management Service (AnonMgmtSvc) - Anonymizer - C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

--
End of file - 13551 bytes

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#2 rookie147

rookie147

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  • Local time:03:28 PM

Posted 06 April 2008 - 05:57 AM

Hello there and welcome to BleepingComputer. My name is Charles and I will be dealing with your log today.
As you can probably see our HijackThis Team is incredibly busy at the moment, but I apologise for the delay you have experienced. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:
Preparation Guide For Use Before Posting A HijackThis Log
Thanks,
Charles

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