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Frequent Errors


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#1 Botosei

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Posted 16 March 2008 - 04:18 PM

Hi there.

I just joined BleepingComputer. I just hope that somebody on here can provide a little insight on what my problem is.

Alright the story is:

While I'm on my computer, usually on the internet: through Internet Explorer, Firefox, Voice Communication programs(Ventrilo), and my "addiction" World of Warcraft, I will get frequent errors. The errors have no explaination on what they are or even how to fix them. I get the old "_______ has encountered an error and must close, please excuse the inconvenience". It happens anywhere from 5 seconds after I open that program or up to two hours later. Any ideas on what it could be? Thank you for your time.

-Botosei

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#2 Budapest

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Posted 16 March 2008 - 04:42 PM

Have a look in the Event Viewer for any errors.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories (Application, Security, System and Internet Explorer).

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Botosei

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Posted 16 March 2008 - 04:55 PM

Well, there are many of them. I will list 5 of them because they all are different in detail.

Hanging application iexplore.exe, version 7.0.5730.13, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Faulting application iexplore.exe, version 7.0.5730.13, faulting module unknown, version 0.0.0.0, fault address 0x5e861cc5.

Faulting application iexplore.exe, version 7.0.5730.13, faulting module unknown, version 0.0.0.0, fault address 0x371b185b.

Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

Faulting application iexplore.exe, version 7.0.5730.13, faulting module unknown, version 0.0.0.0, fault address 0x3e861cc5.

Many thanks.

-Botosei

#4 usasma

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Posted 16 March 2008 - 05:23 PM

Since the fault on IE is "unknown", I'd first suggest performing a few of these free, online scans to see if something has installed itself onto your system. Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully:

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

<links compiled on 02/14/2008>
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Botosei

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Posted 16 March 2008 - 05:40 PM

Would it help if I post the results from these? Ill run TrendMicro first and see if it helps.

-Botosei :thumbsup:

#6 ruby1

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Posted 16 March 2008 - 06:05 PM

Would it help if I post the results from these? Ill run TrendMicro first and see if it helps.

-Botosei :thumbsup:


yes please ; scan results reports from basic scan programs are always helpful for indicating or pinpointing a source of concern ; their 'information ' also helps in deciding on appropriate tools to suggest to use to 'clean up' :flowers:

#7 usasma

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Posted 16 March 2008 - 08:39 PM

If it comes back with your system being infected, post back and we'll move this post over to the "Am I Infected" forum - where the folks with more antimalware experience hang out.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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